Metaspins Crypto Casino Review: Complete Analysis of Trust Factors, Site Features & Player Benefits

Founded in 2022, Metaspins is a Curacao-based and licensed website whose interface is available in three languages, catering to an international audience, offering them an impressive library of games from over forty providers. This platform, managed by Metaspins N.V., has a sportsbook powered by Softswiss, offering boosts and free bets to its frequent bettors. For casino gamblers, this site has a generous welcome deal and various ongoing promotions. Still, for many, the prime allure of Metaspins are its loot boxes, weekly tournaments, and this site’s VIP Club and Level Up systems with tiered perks, including Rakeback.

Is Metaspins trusted, legit & safe?

Yes. It is a legitimate, regulated crypto casino, active for a few years now, with good sphere standing, although it has still not nearly as popular as we think it should be.

Is Metaspins licensed by any recognized licensing bodies?

Yes, Metaspins is licensed/regulated by the Curacao Gaming Control Board under License No. OGL/2024/1063/0437. That is a decent overseeing body as far as licensed crypto casinos that offer their services internationally go, and far more credible than its Anjouan and Mwali counterparts, which seem to be taking this industry section by storm in the past two years.

What’s Metaspins’s reputation with players and the wider gambling industry?

We would say that Metaspins has a mixed but largely positive reputation. It had a poor 2.3 rating on Trustpilot when we posted this Metaspins review, but had high grades on online gambling watchdog sites from ex-users. Those should be more valid, as they come from individuals with more knowledge on how this sector functions, giving their opinion a high level of credibility.

Are there any known blacklistings or reported scandals?

Metaspins has not gotten blacklisted by anyone in the crypto-gambling landscape, and there have been no scandals connected to its operator or the site itself. Yes, a Google search will give you results of unhappy users complaining that their accounts got closed on dubious grounds here, but these are not scandals.

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Have there been any known data breaches?

Not to our knowledge. Just know that this site uses a third-party KYC verifier and incorporates Onramper and Changelly for crypto purchases, meaning all these external partners introduce external data risks.

Does the site handle player data privacy effectively?

Metaspins appears to handle player data reasonably well. Its terms note that it complies with the Data Protection Act, and promises not to disclose user info to third parties unless this is necessary for offering its services or unless it is required by law. You have the right to access your personal data here, the info held by Metaspins’ team. Still, all this is words on paper, and we do not know how efficient this site’s data handling is unless we do read someone else’s full audit on how they do things here. That said, what is in their general terms toes the industry line concerning info management.

Can players access login and transaction histories?

You can view your payment records here, as well as your bet and bonus ones. You can also check out VIP-related statistics, but you cannot review session data at Metaspins, which is a shame.

Are there any credible and recurring player complaints about Metaspins?

As highlighted above, we saw multiple posts about gamblers complaining that their accounts have gotten closed unjustly here, or that the site refused to pay out. Some of these disputes were cleared by watchdog sites in favor of Metaspins, noting that the platform acted in accordance with their terms, but there have been some complaints about delayed or denied withdrawals that may have some validity to them.

What levels of blockchain-specific security will I get playing at Metaspins?

You did not find any details on any specific blockchain security measures used on this platform, as there was no mention of things like specific encryption protocols, types of crypto storage, and so on. We can tell you that Metaspins has a WE1 Google server certificate, which lists an Elliptic Curve Public Key, and that the site has a 2FA option.

Has Metaspins won any crypto-gambling industry awards?

This brand does not seem to have attained any industry honors, top ones at least, during its existence.

Is the longevity of Metaspins a factor to consider before playing?

Metaspins has been around for a few years, and it has demonstrated consistent reliability and payout stability in this period, so we would say that it is not a risky choice for game-of-chance enthusiasts and bettors alike.

What levels of community engagement are evident?

In truth, we expected to see a much higher degree of community engagement regarding this brand. It has a public chat, but it is not very active. The Telegram Metaspins Community has close to two thousand members, and the Discord server for this site had a little over a thousand when we did our scan. The Metaspins Casino X page seems to be a must-follow for those who plan on being hard-core users of this platform, as it posts several times per day, supplying free spins from time to time, and sharing various funny memes.

Are the terms and conditions clear and fair?

They are well-structured and written clearly. They follow the usual numbered pattern, covering all the usual topics, featuring discretionary clauses for account closure and payout refusal. They are pretty standard and straightforward enough, listing things that may get perceived as not-so-user-friendly, but are pretty common in the industry.

Does Metaspins provide players with responsible gambling-related resources?

You get no profile responsible gambling tools, but the general conditions note that you can request self-exclusion for a definite or permanent period via support@metaspins.com, and you can use the same address to ask for gambling limits to get imposed on your account. That too, seems possible through the Metaspins live chat, but we wish these options were made available through the profile page. Metaspins provides a line to https://www.begambleaware.org for those who think they may be suffering from problem gambling issues.

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What levels of anonymity can a player at Metaspins expect?

You cannot use a VPN here. It is disallowed. We did, and we could not access this site for a while. We had to create a new account, as we kept getting warnings on our past one that there was unusual IP activity. So, please do not try to use a virtual private network to mask your location on this site.

KYC is pretty much a given at Metaspins from what we have seen, but the platform permits you to toggle options that keep your gaming/betting statistics out of the public eye, and your username out of competition and live tables.

What are the account registration requirements?

You can only register here by forking over an email and inputting a password that is eight characters or longer, featuring a symbol, a number, and a capital letter. You also must confirm that you are over eighteen and have read the site terms before you join. There is no option to link any kind of off-site account to speed up becoming a Metaspins member. You must complete the simple explained form here if you want to hop aboard the Metaspins casino and sportsbook train.

What are the KYC requirements?

As mentioned, we quickly got the impression that anyone who uses this platform will, at some point, undergo KYC verification. The support team confirmed this to us, and they said that the Metaspins accounts team will notify you via email when it is time for you to go through this process.

You can complete it on your own by hitting the ‘My Account’ button, selecting ‘Preferences’, and choosing ‘Open Verification’. That will launch a Sumsub ID interface, which will give you steps on how to finalize identity verification, which typically includes you submitting a photo ID, completing a liveness check, and verifying your address. Sumsub proclaims that it securely stores all submitted documents, allowing for faster approvals in the future, if they become needed, for whatever reason.

What’s the game selection like at Metaspins?

Probably several thousand gaming products get hosted at this crypto-gaming platform, from loads of famed studios. They get organized in the following main lobby sections: Home, Slots, Live Casino, Provably Fair Crypto Games, Table Games, and Providers. Not counting the latter, which should be pretty obvious what type of filtering it offers, the rest have at least three sub-groupings. For example, if you click the Home button, you will get these game sections on the loaded page – Popular, New Games, New Provider – Spinoro, MetaPicks, Bonus Buy, Ancient Egypt, All Tournaments, Crash Games, Other, Game Providers, and Fishing. On the Slots one, the featured spinners get organized in these rows: Kalamba Kash Drops, Drops & Wins, VoltEnt Lucky 7’s, Classic Slots, Megaways, Books, Joker, High Volatility, and Low Volatility Slots.

This is not perfect sorting/filtering, but you have a search field in the top navigation bar, which works well enough and should give you access to games you are already familiar with. Metaspins, too lets you favorite products for future quick access.

Are there any notable provably fair games?

Yes, there are several from Onlyplay, Spribe, Gamzix, and Tada Gaming.

Which software providers provide the games?

The product developers that stack the Metaspins game lobby are – BitPunch, Avatar UX, Kalamba Games, Relax Gaming, Mascot Gaming, Golden Hero, Playtech, Print Studios, Bullshark Games, Spribe, Thunderkick, Games Global, Evolution Gaming, TrueLab, Platipus, Peter & Sons, Red Tiger, Hacksaw Gaming, Onlyplay, Apparat Gaming, Play’n GO, Zillion Games, Push Gaming, Clawbuster, Spinomenal, Quickspin, Spinoro, 3 Oaks Gaming, Skywind Group, Tom Horn Gaming, Iron Dog, Turbo Games, TaDa Gaming, Fantasma Games, VoltEnt, Belatra Games, BGaming, Backseat Gaming, Wizard Games, Blueprint Gaming, Reevo, Novomatic, Givme Games, ReelPlay, MaxWin Gaming, NetEnt, Gamomat, QTech, Four Leaf, Ka Gaming, Slotmill, Pragmatic Play, Big Time Gaming, Yggdrasil, Nolimit City, Gamzix, Popiplay, and Malta Gaming.

Are any RTP (Return to Player) or payout percentages published?

Metaspins does not transparently list the specs of its housed games in its lobby or on their game pages once they load.

What original games can you play here?

None, as Metaspins Casino has no in-house titles.

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Are high Metaspins bets allowed?

It seemed to us that some Pragmatic Play games had lower max bets than their standard ones, but others have top stake choices of $200 or over. Metaspins has Evolution’s Salon Privé live tables, which we could not load. We did spot Playtech live tables with max bets of $3,000, and Pragmatic Play ones with this same wager cap – Mega Baccarat, for instance.

Are there any progressive jackpot games?

Yes, you can pick from eleven different Mega Moolah slots at this crypto casino.

Are there any demo games you can play for free?

No, there is no fun-play mode option for any of the software games featured on this hub.

Are there tutorials for playing games?

No to this as well.

What bonuses does Metaspins provide?

Metaspins has distinct welcome bonuses for casino gamblers and sports bettors. For those into playing slots, table games, and other chance-based products, this website offers a 100% match up to 1 BTC on your first deposit. This is a bonus that can be used across eligible games and also contributes to their Level-Up rewards system and Rakeback program. Sports bettors, on the other hand, can claim a 100% No-Risk Bet up to $25 at Metaspins, which matches their first deposit. It is a gratis wager that can be used on any qualifying event with odds from 1.75 to 10.0. Additionally, there are Monday Free Bets as well here every week, which are 50% matched Only-Win ones up to $50.

Metaspins ran a Cosmic Chase promotion when we analyzed it, where in its fifth week, deposits between $150 and $5,000 unlock tiered Free Spins (valued up to $2 each) and matched No-Risk Sports Bets (from $15 to $100). These were scalable by deposit size, and we are sure that this platform will too have similar deals running in the future.

If you move to the Metaspins betting page, you will see boosts and other distinct sports promos that may not get marketed on the general Metaspins promotion page.

Are there regular promotional offers besides standard bonuses?

There are loot boxes here that award reload, Free/Super/Mega/Epic Spins, Daily Drop Tickets, and Big Win cash prizes, based on daily activity. The site supplies Daily Drops, which are guaranteed daily prize pools where multiple winners are randomly selected via a provably fair draw. You can buy tickets, and the more you hold, the better your odds of winning something wager-free are.

Are the bonus terms transparent?

Yeah. Each promo has its terms listed at the bottom of its page. These are usually not extensive conditions, but they are what you need to know. If something that interests you is not mentioned there, head over to the general terms page.

Are there any wagering requirements/rollover rules attached to bonus use?

All matches and free spin offers on this site generally carry a x40 wagering requirement, which must be completed within a week. Spins may vary in wagering depending on their tier. Hence, some may have rollovers that go as low as x10, and others none at all. Still, the max allowable bet for used bonus funds is typically $5 per spin for all promotions on this site, where different genres contribute differently toward rollover completion. Slots have a 100% rate. Game show live options have a 50% rate, and all other game categories, sadly, contribute nothing to you meeting any set wagering requirement. That’s a bummer.

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Are there any cashback deals?

There are no rebate promos here existing outside this online casino and sportsbook loyalty scheme.

Are any tournaments or competitions run as promos?

We looked over a Galactic Cash Grab live betting tournament with a 20,000 USDT prize pool, which was being held at this casino when we evaluated it. It was one where participants competed by wagering on eligible games to climb a leaderboard. Its rankings got based on total bets placed, with the top reward set at 6,000 USDT. All prizes supplied by this competition got credited wager-free and automatically. We would assume that such contests are a regular thing here, and we should too point out that Metaspins participates in Pragmatic Play’s Drops & Wins promotions.

Are there any native tokens?

No, there are not.

What VIP or loyalty program benefits does Metaspins offer players?

The Metaspins VIP Club is a multi-level system that starts you off at the DOGE Expert tier, which you reach by betting $50 here, and which gets you only Rakeback. The more you are active/bet on this website, as you hit wagering thresholds, you advance through its ranks, attaining better perks. These include tier-up rewards, invites to VIP events, daily incentives, a VIP host, weekly offers, secret benefits, weekly deposit bonuses, and more. To reach the last status of this system, Mystery Min, you must have wagered one hundred million dollars here, which is a milestone few will hit.

The VIP Club complements the broader reward mechanics at Metaspins, such as the Level Up system. That is a structured, gamified program that unlocks increasing Rakeback. You begin at level one with a 3% fixed Rakeback and 10% maximum potential, and you progress to higher rebates by making bets of $0.20 or more. At the highest levels, 1,000+, you get a 15% fixed Rakeback and a maximum of 120%. After claiming Rakeback, it is vital to tell you that you will get an option to gamble the reward using the Coin Flip feature. A correct guess doubles the amount, and winning three consecutive flips boosts the Rakeback up to x8 its original value. Losing a flip forfeits the entire Rakeback for that level. Hence, that is something different and exciting, no?

Are there crypto-specific incentives? Staking rewards?

No, there are not.

What crypto payment methods can players use?

You can use Bitcoin, Tether, USD Coin, Ethereum, Binance Coin, Ripple, Bitcoin Cash, TRON, Cardano, Litecoin, Dogecoin, and Solana.

There are minimum deposit limits for all of these. For example, 0.002 ETH, 0.3 LTC, 0.0001 BTC, and 5 USDT. There is no mention of deposit maximum caps.

Is there any crypto wallet integration?

No. So, you do not get MetaMask integration of any type.

Are there fast withdrawal processing times at Metaspins?

The staff told us – normally, withdrawals here go through in a few minutes, but some players may need to submit their KYC documentation, and this can take time. Also, sometimes, the networks are slow and cause delays.

Are there any withdrawal limits?

Yes, each currency has the max withdrawal limits, so you need to see when you make a withdrawal. For Bitcoin, it is 0.00045 BTC. The Tether Metaspins withdrawal minimum is 20 USDT. The Ethereum one is 0.01 ETH, and the one for Litecoin is 0.45 LTC. The T&C page at Metaspins does not explicitly mention specific withdrawal limits, meaning daily, weekly, or monthly caps.

Are there any payment processing fees?

Each time you send/get money/coins to and from this site, there will be a fee, but that is a network one, connected to your selected currency. It is not a fee charged by Metaspins.

Does Metaspins Casino have a general deposit rollover rule?

For general casino withdrawals here, you must wager your deposited amounts one time over before you can get your payout. Yet, when it comes to sports bets, these must be wagered three times over.

Are there any other non-standard/questionable payment-related conditions?

Dormant accounts (a year) get hit with a $10 monthly fee at Metaspins, which obligates you to use the same crypto for withdrawing that you used for depositing. The site does not recover funds sent to incorrect addresses, like some do for higher amounts, and it can refuse deposits or withdrawals at its discretion.

Does the site deliver a strong user experience?

It does, a good one at least; we explain why below.

Website design

The Metaspins website features a dark-themed, neon-accented design. The primary color palette here consists of black and dark navy tones contrasted with bright purples, green, and turquoise. That is not a bad combo, but we would have liked to see a bit more color consistency, as you get some different purples and gradients of these, and we did not like the red notification icons. They clash with the rest of the color vibe.

Overall, the aesthetic appeal of this site is good, with banners that feature 3D-style illustrated characters/items and large call-to-action buttons. Some have static illustrations, which are a bit playful, which is not in tone with the futuristic, modern mood set here. We think that there is too much going on in some of the banners and the screen as a whole. Everything gets a bit busy in our opinion, and we are thinking things can get simplified here, especially when it comes to the promo graphics.

The text sizes in general are good at Metaspins on a desktop, with the exception of the text in the search field, which is too small and unnecessary.

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Ease of use

Not much to say here, as the interface of Metaspins is standard. It has a left sidebar that you can pull in and out, where all the main site categories get held. There is a search bar at the top, supporting fast filtering, and you can find buttons there for key actions like depositing, claiming rewards, and joining tournaments – all prominently displayed.

The games get organized in a usual row pattern, and the UI supports filtering by game providers and types, improving discoverability. The interface combines flashy appeal with practical responsiveness. It is okay, but could be more compact, and the game sorting/filtering could be a lot better.

Speed & technical performance

We could not load Evolution’s Salon Privé blackjack table for some reason, but encountered no other problems at Metaspins, where we got okay load speeds.

Customizable options

You only have one site theme. Metaspins does allow you to change the UI language, favorite games, select notification preferences, and privacy settings for stats and username visibility.

What’s the Customer Support like at Metaspins?

You can get support here in English, German, Norwegian, French, Spanish, Portuguese, and Finnish. The Metaspins live chat first attempts to guide you to a resolution to your issue or to the info you need by letting you pick categories. One of these is “Talk to agent,” which we chose, and almost immediately got hooked up with a Metaspins support representative. The level of service we got from this individual was quite good, as he answered all the questions we had for him in detail. We later spoke to a female agent here, and she supplied a comparable level of support.

You will not find a Metaspins FAQ page, but the main email is located in the homepage footer – support@metaspins.com. We tested it, and the response through it came in under twenty minutes, a good one.

Mobile gaming experience

Metaspins advertises a mobile app through an “Install App” button that redirects you to a Metaspins casino live site. Nevertheless, that is not an actual piece of dedicated mobile software, but a shortcut to the Metaspins site, which is highly responsive, and is the Metaspins mobile version.

If you want to get a taste of what this platform looks like on a smartphone screen, just resize it in your desktop browser to a vertical rectangle, and you can get what you would on a mobile phone screen. That iteration of Metaspins is highly functional, with good organization, load speeds, and a bottom screen navigation bar that gives you quick access to the game lobby, the Metaspins sportsbook, your profile options, the public chat, and the main menu. Maybe some of the thin fonts could get enlarged a bit, but nothing overly egregious gets presented on a smaller screen here.

Is Metaspins available in any local languages?

The UI here is viewable in English, German, and French only.

How does Metaspins compare against its closest competitors?

Metaspins has a Softswiss sportsbook, and the casino side of things probably uses a gaming solution from this same company. That betting page here is good, with a better-than-average market selection, but the omission of a left-side menu for sport/event selection is a great hindrance for navigation.

The Metaspins lobby is competitive with those at top sites, and the promo page holds up, with the loyalty benefits here being more interesting than at many other, more famous sites. Still, while comparable to what sites like mBit Casino offer, the mix of Trustpilot feedback, the no demo option, limited responsible tools, and most of all the poor community building this brand has done, pushes it out of standing shoulder to shoulder with the sector’s biggest names. But add a few tweaks, a bigger user pool, and a deeper community, and Metaspins can be right there, in that elite society.

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What countries are restricted from playing?

Gamblers from Cuba, Curaçao, Iran, Iraq, Ethiopia, Myanmar, US, UK (including overseas territories), Puerto Rico, Isle of Man, Jersey, Gibraltar, Russia, North Korea, Syria, Yemen, Panama, Pakistan, Lebanon, Ukraine, Malta, Israel, Netherlands, Dutch West Indies, Angola, Albania, Jamaica, Uganda, Zimbabwe, Somalia, Eritrea, Haiti, Sierra Leone, South Sudan, Sudan, Liberia, Central African Republic, Côte d’Ivoire, Libya, Mali, Burkina Faso, Rwanda, Mauritius, Nicaragua, France (including Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Spain, Lithuania, Congo, and Barbados are not allowed to sign up here. This list automatically gets expanded for every nation that finds itself under global sanctions of some kind.

Is Metaspins affiliated with or connected to any other crypto casinos?

As the name of this site’s operator suggests – Metaspins N.V.—this is the operator’s sole brand.

Can you buy crypto on-site?

Yes. You can purchase cryptocurrencies on Metaspins.com using either Changelly or Onramper. Both options supply processing times of around fifteen minutes and require identity verification, but only when you go through this process for the initial time. Changelly charges a 5% transaction fee and supports Visa, MasterCard, Apple Pay, and Google Pay. Onramper offers a lower fee of 2–4%. Yet, it only supports Visa and MasterCard.

Conclusion

We have played here over the years, and will note that we have had positive dealings with Metaspins. Thus, based on our personal experience, we find this brand trustworthy. However, that does not mean that others will not have different experiences or opinions of Metaspins.

We are sure that for many, the VIP Club and the Level Up system are the stars of this crypto-gambling hub, which supports a dozen cryptocurrencies and has no fees for withdrawals. The casino welcome bonus on this site is sizable, and you can get some hefty Rakeback rates. The x40 wagering requirements are about the sector norm, and we are not fans of the fact that you have no profile responsible gambling tools here, especially limiting ones. We also do not understand how support can get offered in more languages than the site interface can get viewed in.

The Softswiss sportsbook here is solid, but lacks intuitive navigation, and community engagement at Metaspins is poor. We would have expected a platform of this quality that has been around since 2022 to have more than two thousand Telegram channel members. The mandatory KYC and VPN will also hurt this hub’s appeal.

All that said, we quite like Metaspins and think it is a good choice for those who like having a diverse game catalog on hand, access to a speedy and responsive support team, and who get enticed by attractive loyalty benefits. It is not a premium pick, but, in our opinion, is a good one, with our suggestion primarily guided by our personal experience with it.

Pros:

• Good game selection
• Interesting loyalty systems
• No max withdrawals
• Daily lootboxes and drops

Cons:

• No profile responsible gambling options
• Needs better game filtering options
• The level-up system may be overly complex for some
• No demo play

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