Duelbits Crypto Casino Review: Analysing Trust Factors, Games, Bonuses, Site Features & Player Benefits

Established in early 2020, Duelbits is the winner of the Best Crypto Operator award at the 2024 EGR ceremony, and is a casino and sportsbook operated by Liquid Entertainment N.V. Without a doubt, this is one of the more mainstream crypto gambling sites as it has had sponsorship deals with top sports figures and teams.

The platform has an interface viewable in ten languages, accepts thirteen cryptos, has a game catalog packed with games from more than eighty providers, and a sportsbook that features robust event coverage, including niche markets and esports. Duelbits users get varied promotions and regular contests, but the loyalty program with up to 50% rakeback is the star of the show concerning promotions on this site that sends its most dedicated high-rollers on luxury trips.

This review will nail the details around how the site performs across each of the crucial performance indicators.

Table of Contents

• Trust Factors
• Anonymity
• Game Selection
• Bonuses
• Promos
• VIP Player Benefits
• Crypto Payments
• Player Experience
• Comparisons
• Country Restrictions
• Summary: Is it Worth Playing at Duelbits?

Is Duelbits trusted, legit & safe?

Yes. This is a platform that has sponsored FC Aston Villa, branding on pitch-side LED boards for the team’s home games during the 2022/23 season. It was also the regional sponsor for the Argentina National Football Team in 2022 for the Qatar 2022 World Cup, and has worked with the likes of BGaming, the esports organization Pain Gaming, MMA superstar Conor McGregor, one of the world’s former best football players Luis Suarez, jockey Silvestre de Sousa, and it helped the World Nineball Tour, its Mosconi Cup in 2023.

So, this is a high-profile site with heavy backing behind it.

Is Duelbits licensed by any recognized licensing bodies?

Yes. Duelbits is licensed by the Central Government of Curaçao, its gaming authority, under license number GLH-OCCHKTW076092020.

What’s Duelbits’s reputation with players and the wider gambling industry?

Despite its average 2.9 rating on Trustpilot, which this website has on that respected review platform, it has a pretty good reputation in the online gambling sphere. As noted, it is one of the more heavily marketed crypto casinos and has excellent grades on other watchdog sites from ex-users.

Are there any known blacklistings or reported scandals?

No. There are no widely documented instances of Duelbits being blacklisted by anyone, watchdog, or gambling authority, and other than the scandal which we will talk about below, there have not been major scandals connected to this brand.

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Have there been any known data breaches?

Yes, there was a sizeable one here in early 2024, when in February of this year, it got reported that this site suffered a $4.6 million exploit on the Ethereum and BNB Chain blockchains. That got reported by Web3isgoinggreat.com, with this outlet reporting that funds from Duelbits’ wallet likely got drained on account of a compromised private key. That did raise concerns about wallet management security here. However, there was no evidence that hackers attained user info of any kind. Thus, customer data was not compromised.

Does the site handle player data privacy effectively?

It does a standard job at this, collecting user info such as email, name, address, Steam ID, crypto wallet info, IP addresses, browser types, and so on. Gathered data gets shared with partnered service providers, including marketing ones, and will get disclosed to authorities per law enforcement requests.

A positive thing for EU users is that this is a GDPR-compliant website, but truth be told, the privacy policy here is somewhat generic and not super long. Still, we appreciate that it discloses the email marketing partners/services.

Can players access login and transaction histories?

You can review transfer records, but not login ones.

Are there any credible and recurring player complaints about Duelbits?

Duelbits’ reputation is not without flaws. Some users have criticized its bonus structure, inadequate responsible gambling measures, and sent in complaints about poor handling of problem gambling cases. We have also spotted some grievances about inconsistent KYC processes and poor customer support, which we have experienced here as well.

What levels of blockchain-specific security will I get playing at Duelbits?

The Duelbits website has an E6 Let’s Encrypt server certificate, but surprisingly has no 2FA. It does not highlight any specific crypto measures anywhere, but mentions that it may use third-party services for payments/marketing, and their security depends on their own policies, which this platform doesn’t control. It too notes that it uses opensanctions.org database and namescan.io for sanctions screening, and is supported by UNISERV, integrating advanced fraud detection into its systems.

Has Duelbits won any crypto-gambling industry awards?

Yes. It won the Best Crypto Operator at the 2024 EGR awards, which is probably its highest attained honor, but has been nominated/shortlisted for various other awards.

Is the longevity of Duelbits a factor to consider before playing?

Given that this is such a high-profile crypto casino/sportsbook, and one active since 2020, it has a proven track record spanning several years, and is as established an online crypto-gambling brand as they come.

What levels of community engagement are evident?

There is a public chat on the Duelbits website, but to be able to join the conversations there, you must deposit at least $20 on this platform. It is not super active, but it gets busy at times.

There is an official Duelbits Telegram channel with eleven thousand members, a Discord server with seventeen thousand, and an official X page, which had one hundred and eighty-three thousand followers when we wrote this Duelbits review.

The Duelbits YouTube channel seems to be dead, but the Insta one is still kicking, boasting twenty thousand followers, regularly posting about UFC cards and any promos associated with those events.

Are the terms and conditions clear and fair?

We would call them well-structured, written in the usual legal language. We like that Duelbits has a fourteen-day order cancellation policy for unused on-site credits and that it adheres to GDPR rights for EU users.

Does Duelbits provide players with responsible gambling-related resources?

There are no profile ones. This crypto casino and sportsbook gives you links to external tools like BeGambleAware.org for self-tests for gambling addiction. It also offers some recommendations on this topic, but no features for you to set. Self-exclusion is possible here via support@duelbits.com with periods of a day, week, month, half a year, or a permanent ban. If you decide to go through with such an account restriction, then your funds will be manually get returned to you, and all your active bets will get cashed out, if this is possible.

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What levels of anonymity can a player at Duelbits expect?

None. You have to fork over personal data before you can even put in crypto in your Duelbits account, and this platform has a strict anti-VPN stance. You can only enable hiding your bet history for the public by toggling such a profile option, which will display them as Hidden in leaderboards/tables.

What are the account registration requirements?

You can join this platform using your Google, Telegram, and Steam accounts. MetaMask is too featured in the registration window, but that option was greyed out and disabled when we used this site. We do not know why. The standard sign-up route asks you to enter a display name, input your email address, and choose a password. You can toggle an option that confirms if you want to get sent marketing offers or not.

Naturally, you must be older than eighteen to gamble here, or the legal age in your country, per its laws. Only one account per IP is allowed at Duelbits casino and sportsbook, and if you have multiple ones per household, know that this will constitute multi-accounting and will lead to account termination and frozen funds.

What are the KYC requirements?

You must supply your name, physical address, and some other personal info to deposit funds in your Duelbits account. The terms here outline that the site reserves the right, at any time, to ask for any KYC documentation if it deems necessary to determine your identity/location. We think that is likely to happen fairly quickly here. If you fail to comply or deliver documents that get deemed as insufficient, the staff here will put your payout on hold until you do as they say. Your KYC process has been deemed as adequately finalized by the Duelbits compliance team.

The verification tab in your site profile has five levels of KYC verification. The first thing you complete before you deposit, as described above. Then comes Level 2, which requires ID uploading, Level 3 adds a live selfie check, Level 4 verifies your address, and Level 5 confirms your income source. We do not know when each gets triggered. We assume it is you meeting depositing/withdrawal thresholds, and your location probably has some effect.

What’s the game selection like at Duelbits?

You get over four thousand games at Duelbits crypto casino from more than eighty providers, organized in the following categories: Duelbits Originals, Slots, Live Games, Blackjack, Roulette, Game Shows, New Releases, and Recommended For You.

The Duelbits lobby allows you to search for games you know, sort the site library by title popularity, amount won, or in alphabetical order (reverse too). You can also browse the products featured on this hub by their provider, filtering to view only the ones for select developers/distributors.

Are there any notable provably fair games?

Not counting the Duelbits originals, which we will get into more below. This brand does not seem to work with many suppliers of provably fair games, or ones done in this style. The only names from this sector niche that stand out from Duelbits’ provider list are BGaming and Smartsoft, but we are not sure if any of these companies’ titles housed here have provable fairness.

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Which software providers provide the games?

They are – 3 Oaks, 4ThePlayer, Alchemy Gaming, All41 Studios, Amusnet, Atomic Slot Lab, Avatar UX, Backseat Gaming, Barstruck, Beter Live, BGaming, Big Time Gaming, Blue Guru Games, Blueprint, Blue Ring Studios, Booming, Bullshark Games, Coin Machine Gaming, Crazy Tooth, Electric Elephant, ELK, Endorphina, Evoplay, Fantasma, Fortune Factory, Four Leaf Gaming, Foxium, Gamebeat, Gameburger Studios, GAMOMAT, Gold Coin Studios, Hacksaw, Halfpixel, Hammer Time, High Limit Studio, Infinity Dragon, JFTW, Kitsune Gaming, Lucky, Mascot, Maxwin Gaming, Microgaming, Nailed It, Neon Valley, NetEnt, Nolimit City, Nownow, Octoplay, Old Skool, Oros Gaming, ORYX, Pear Fiction, PGsoft, Playson, Playtech, Popiplay, Pragmatic Play, Print Studios, Pulse8, Push Gaming, Quickspin, Red Tiger, Redrake, ReelPlay, Relax Gaming, Retro Gaming, Silverback, Slingshot, Slotmill, Slotopia, Smartsoft, SpinPlay, Spnmnl, Stormcraft, Triple Edge Studios, TrueLab, Trusty Gaming, Evolution, Golden Race, Voltent (Wazdan), Winfast, and Wishbone.

Are any RTP (Return to Player) or payout percentages published?

Yes. Just hover your mouse over a specific game graphic in the Duelbits logo, and this move should reveal that title’s return-to-player setting. It will also present you with the option to favorite that product for quick access.

What original games can you play here?

Blackjack, Crash, Dice, Plinko, Roulette, Keno, Mines, HiLo, Scratch Cards, Duelbits Lottery, Duel Poker, and Dice Duels. Duelbits promises to debut more site-specific, provably fair options soon. For the collection already up on the site, Mines has the lowest house edge at 0.56%. The Duelbits Lottery has the lowest at 15%, and Crash and Roulette have shockingly high edges of 5% and 6.67%, respectively.

Are high Duelbits bets allowed?

Yes. You get a whole host of Pragmatic Play Live, Playtech, and Evolution VIP tables at Duelbits, including Blackjack Diamond VIP by Evolution, which accepts wagers up to $50,000. The site has exclusive Evolution blackjack games, which have betting ranges from $50 to $10,000 per hand, which is also a hefty max wager.

Are there any progressive jackpot games?

Yes. You can play four Mega Moolah games and the original Divine Fortune on this hub.

Are there any demo games you can play for free?

All the house software titles here have a demo-play option, which you can activate using a toggle under their game windows once they load.

Are there tutorials for playing games?

There used to be some guide articles in the Duelbits blog, but that section of the site seems to have been discontinued. The link for it no longer works.

What bonuses does Duelbits provide?

We should kick off this section by telling you that if you sign up with Duelbits using our link, you can get in on a 500 Free Spins Welcome Offer. Through it, you can get fifty spins after $200 wagered, one hundred and fifty after $500, and three hundred after $1,000. Winnings are awarded with no wagering requirements.

Now that out of the way. The promotions here change quite frequently. There are no real staple Duelbits bonuses that have lasted for years.

When we analyzed this site, there was a Scratch & Win Offer for users who wagered $25 or more on any Duelbits Originals Scratch Cards as a limited-time offer. Similarly, there was a Daily Free Spins one for those who wagered $50 on the featured Popiplay slot, awarding twenty-five on-the-house gaming rounds valued at $0.20 each on rotating games.

Duelbits too ran a Welcome Offer, which was active for only a few weeks, and was not as generous as the one you would get through us. This was another three-tier deal, through which, by wagering $50, you earn twenty-five spins. Wagering $250 gets you one hundred and twenty-five, and betting $500 earns you two hundred and fifty spins. All spins were rewarded on selected Pragmatic Play slots. By the time you read this Duelbits review, this promo will have likely expired and been replaced by another. But it should give you a taste of what you can expect here.

There were also Game of the Week promotions here, and a range of sports offers. These include several Free Bet ones, including a 100% up to $100 on sign-up, insurance offers, multi-boosts, and more.

Are there regular promotional offers besides standard bonuses?

The Daily Casino Challenges should be long-lasting here, and they give cash prizes to those who first hit target multipliers on eligible slots. Each one has unique conditions, and you can participate in multiple simultaneously.

Sports bettors will surely be happy to learn that Duelbits lets users request their custom wager. That is a feature that allows you to propose unique bets to the site staff via Discord or Live Support. If accepted, then the team here will price and list them. You also get a UFC jackpot, where you predict fight outcomes on a card to win a prize, with bonus multipliers (4X Gold, 3X Silver, 2X Bronze) on select fights. You earn points for correct picks, five for a perfect prediction, and this climbs you up on a live leaderboard for rewards. The jackpot gets shared if multiple winners exist.

We are sure that Duelbits too organizes various social media giveaways and promos found on its X page and Telegram channel.

Are the bonus terms transparent?

They are okay, but the absence of exact rollover or playthrough conditions somewhat confused us, and the support team was not very helpful on this topic. The team, too has vague definitions for abuse and technical fault, but that is to be expected. Moreover, critical details are not being featured on the general terms, with you getting relegated to promotion-specific pages to be informed about this, which is probably on account of the promotions here changing so often.

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Are there any wagering requirements/rollover rules attached to bonus use?

We did not see any mention of rollover conditions for the casino promo, which, to us, implies that there is no wagering required for withdrawing gaming bonus winnings here. The free bet promos were missing this condition as well, excluding the welcome one of 100%, which had an x5 one.

Are there any cashback deals?

Aside from the rebates in the loyalty system, you do not get any extra benefits. These rates get reserved for frequent users.

Are any tournaments or competitions run as promos?

There are weekly originals tournaments at Duelbits, all of which have prize pools of $10,000. For wagers of $0.50 or above on 1.3 odds or higher, you get a point. If by the conclusion of one of these contests you rank in the top fifty-seven competitors, you will get a prize. Duelbits First Person Blackjack is not eligible for these competitions that start on Mondays at 12 AM UTC.

The site too runs contests on third-party games, such as those for Hacksaw Gaming, but these have much smaller prize pools. It also participates in BGaming promos like that provider’s Drops Frenzy.

Are there any native tokens?

No.

What VIP or loyalty program benefits does Duelbits offer players?

The site has what it calls its Ace’s Rewards system. It is a bit hard to figure out how this program works, as the support team was of no help. From what we read in the help articles, this is a four-tiered cashback scheme that rewards based on wagering activity across specific timeframes. It has Instant Bits that deliver a 10% Rakeback on the site’s house edge at the push of a button. Then come Daily, Weekly, and Monthly Bits, each offering 5% Rakeback based on their respective timeframes. These are dependent on the amount wagered during the given period.

The help articles note that Duelbits has shifted from a static 12.5% rakeback to a dynamic progression-based structure, starting all users at a 5% rakeback rate. With each level gained, you increase by 0.25%, and the site has introduced Milestones within its tiers, which are Rookie, Joker, Club, Heart, Diamond, Spade, Flush, Jack, Queen, King, Ace, and Duelbits. These hold different numbers of sub-tiers. Milestones are incremental checkpoints that unlock rewards.

There is also the VIP Club Membership, which gets segmented into Bronze, Silver, and Gold classes. All of these supply exclusive promotions and access to private tournaments. But things dramatically improve when you move from Bronze to Silver, as a dedicated manager and better sports odds get in the mix. For Gold members, Duelbits supplies real-time Telegram support and hospitality experiences like event invitations or luxury travel.

You enter the VIP Club by invitation only, which you can get by posting impressive activity numbers here. Allegedly, the Duelbits VIP team is constantly monitoring accounts, sending out such invites to deserving individuals. That is what they told us. We do not know how true this is because we do not know any Duelbits VIP. If you are one, write in the comments telling us of your experience.

Are there crypto-specific incentives? Staking rewards?

No. There only seems to be a Duelbits Vault, but we did not read that it does anything more than keep your coins.

What crypto payment methods can players use?

You can use Ethereum, Bitcoin, Litecoin, Solana, Dogecoin, Ripple, Binance Coin, Tron, Shiba Inu, Dai, USD Coin, Trump Coin, and Tether.

We saw no crypto deposit limits listed. For fiat payments, you need to complete a few KYC levels of verification, and the methods that were available from this batch in our window were Revolut, Visa, MasterCard, PayDo Wallet, PayDo Card, Pix, and gift card options.

Is there any crypto wallet integration?

There is a greyed-out MetaMask button on the sign-up pop-up, leading us to believe that you can join this site in the future using your MetaMask credentials, or that this function has been temporarily disabled for some reason. We are unsure which it is.

Are there fast withdrawal processing times at Duelbits?

The customer service team could not give us an exact timeframe. They said – withdrawal requests get submitted for processing once you make them. At first, they noted they do not go through automatically, but then corrected themselves, saying they do, with their speed depending on the number of confirmations required. In most cases, transfers should be fast and happen in minutes. But confirmations in the block can affect the speed, as well as any issues on the account itself and mandatory compliance/payments checks.

Are there any withdrawal limits?

Know that Duelbits does not have any limit on withdrawals. Hence, you can withdraw as many times as you want in a day, week, or month. No specific limits get detailed in the general terms, and our Duelbits agent said there are none.

For Bitcoin, Ethereum, Shiba Inu, and Dai, the minimum withdrawal limit is $50. For Binance Coin, it is $25, and for all the other cryptos allowed here, it is $10.

The fiat withdrawal limits are not visible until you make a fiat deposit on this hub.

Are there any payment processing fees?

The staff here told us they do not charge platform fees on crypto deposits/withdrawals. However, standard network (blockchain) fees apply. The same goes for bank ones, depending on banks/card issuers. You can see the estimated withdrawal fees when you pick a payment method and try to cash out; they will be presented at the bottom of the payout window.

Does Duelbits Casino have a general deposit rollover rule?

Per the site’s AML policy for deposits (except CS:GO Skins), a minimum percentage of your deposited sum must be wagered. You have to do this before you request a withdrawal. If you do not, the staff here may ask you for extra identity documentation and freeze funds until you comply with their request.

We asked a support agent for clarification on this, and he said – yes, you must wager, but this depends on the terms of the game. Generally, you are required to wager first, yes. We told this agent to please check this info, and he returned saying to us that, upon consulting with other support representatives, he learned that we must wager the full amount of our deposit at least one time over before we are able to withdraw.

Are there any other non-standard/questionable payment-related conditions?

Not really. The site has a strict anti-coin-mixing policy and a no-refund one for on-site credits. Of course, it gives itself some broad discretion when it comes to fund freezing for reasons such as multiple accounting, bonus abuse, or KYC non-compliance.

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Does the site deliver a strong user experience?

For sure. In this department, it is competitive with the sector’s best.

Website design

From a visual perspective, Duelbits was quick to embrace what we now call the modern, sleek aesthetic, one with a dark color scheme that emphasizes deep blues and muted grays. Its visual highlights come in the form of bright accents, meaning greens and purple buttons, and promo banners with vibrant, high-contrast imagery and dynamic 3D characters. The use of a cartoon-styled mascot (who we call the Dice Man) and icons adds a playful tone and a sense of identity here, which we think is necessary.

Ease of use

From a UI navigation perspective, Duelbits utilizes the standard left-side menu for primary access, which is a bit crowded for our taste, as if you unpack all its sub-menus, you get lots of options. Still, the interface here ensures accessibility with sticky headers and consistent iconography. This is a classic crypto casino UI, following a tried-and-tested logical structure that all the big dogs use.

Speed & technical performance

Nothing negative to report on both these fronts.

Customizable options

You can hide your name from the leaderboard, change the interface language, opt out of receiving marketing offers, and favorite games here.

What’s the Customer Support like at Duelbits?

Our Duelbits live chat experience was not great. The person we spoke to did not appear to know a lot about crypto gambling, nor the website itself, and its offered services. He gave contradicting info on several occasions, had to check basic stuff, avoided answering certain questions, and was confused by many. We also got the impression that English may not have been his native tongue, despite him having an American name, which was probably for show purposes only.

The help email is support@duelbits.com, and you need to write your ID code inside the body text to get assistance. You can locate that info on your profile page. We tested this aid method and sent a message to the mentioned email containing three questions. We got an automated reply with our ticket number, with an official reply coming like an hour later.

There is a help center in the live chat window, which divides its content into six categories. These are General, Deposits, Withdrawals, Rewards and Promotions, FAQ, and Sportsbook. These hold forty-six articles in total, with each section providing targeted support for that topic.

Mobile gaming experience

Duelbits has never had a dedicated mobile app, and we do not think they will ever have one. No need really, their mobile site performed impressively on our Samsung phone, and its layout was well-structured. It gave off a bit of a responsive website vibe, with the text and icons in the bottom screen bar being a bit too small, but in contrast to the older responsive version that struggled with proper text reflow and scaling, this one is terrific.

Again, some of the footer text may still appear a bit too small. Game pages now display titles in category rows, which many users seem to like better than the column/grid setup, and, without question, the updated design here makes browsing significantly smoother.

Is Duelbits available in any local languages?

The Duelbits website is viewable in English, Spanish, German, Portuguese, French, Japanese, Chinese (simplified and traditional), Turkish, and English (India).

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How does Duelbits compare against its closest competitors?

Duelbits looks to compete with BC.Game and Stake. There is no doubt about that. It can hold its own when it comes to games. We should mention that both Stake and Duelbits function on the Nexiux Solutions iGaming Platform. Their sportsbooks are also Nexiux ones. Sportsbet.io uses the same software. So, these three brands share many similarities.

The promos here also match up well with the mentioned sites. They may not be exactly on par in terms of diversity, but are okay and can compete. But the customer support here is weaker, and we are sure that the reliance on Rakeback for loyal users is sure to turn away some casuals. Also, the lack of devotion to responsible gambling is a big minus for this site, which should rank below BC.Game and Stake in most people’s books.

What countries are restricted from playing?

Duelbits looks to compete with BC.Game and Stake. There is no doubt about that. It can hold its own when it comes to games. We should mention that both Stake and Duelbits function on the Nexiux Solutions iGaming Platform. Their sportsbooks are also Nexiux ones. Sportsbet.io uses the same software. So, these three brands share many similarities.

The promos here also match up well with the mentioned sites. They may not be exactly on par in terms of diversity, but are okay and can compete. But the customer support here is weaker, and we are sure that the reliance on Rakeback for loyal users is sure to turn away some casuals. Also, the lack of devotion to responsible gambling is a big minus for this site, which should rank below BC.Game and Stake in most people’s books.

Conclusion

Like any site, Duelbits has its pros and cons. What no one can debate about this brand is that it is one of the more established crypto ones in the online gambling space. It may not be anywhere near Stake’s level, but it has attained good footing and has exclusive games, original provably fair products, and the same sportsbook as Stake. As noted above, it uses the same software as that powerhouse, so it mirrors it in many ways. But, it has a Telegram Bot, which is pretty sweet.

There are different promos here, most of which appear to be wager-free, which we are sure is a massive plus to some. Most of these are not super alluring, as they do not give away hefty sums of free-play cash or spins, but they are competitive enough. The loyalty system here, while unique, may be overly complicated for some, and the customer support we got on this platform from the live chat team was not satisfactory.

This is a KYC site, so know that if you select it, you will have to identify yourself before depositing, and you should give accurate info if you do not want any problems down the line.

We told you about the 2024 hack, and while that can be seen as a negative, the fact that this platform lost over four million dollars and kept trucking shows that it has liquidity and is operating with a full tank. It can survive volatility and players winning big. But it should definitely provide users with more settings options, 2FA, and responsible gambling tools.

Overall, as a whole package, Duelbits is a more than decent choice. It is an especially strong pick for those who like to dabble in casino gaming and sports betting equally. On status alone, it should rank in most top ten lists, no qualms about that.

Pros:

• Good game selection
• No max withdrawal
• Up to 50% VIP Rakeback
• Custom bet feature

Cons:

• No 2FA
• No responsible gambling tools
• Unhelpful live support
• 2024 hack

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