Chipstars features over 6,000 casino games, a terrific sportsbook and welcomes new users with up to 250 free spins, wager-free.
- Established 2021
- Licence(s) Curacao
- Deposit Options BTC, ETH, LTC, ADA, BNB, USDT, USDC, XRM, SOL, DOGE, TRX, XRP, FIAT
- Minimum Deposit $10 in crypto
- Minimum Withdrawal -
- Customer Support Email, Live Chat
- Languages English, German, Italian, Serbian, Croatian, Portuguese
- Restrictions USA, UK, Netherlands, Singapore, France, Italy
- KYC Yes (Uncommon but possible if deemed necessary)
- Favorable bonus terms
- Over 6,000 games
- Terrific sportsbook
- Poker app
- No defined VIP/loyalty system
- Live chat agents are not always on hand
- Could use more bonuses
Chipstars Casino Review
Chipstars casino is an online gambling platform that got launched in 2021 by Games & More B.V, a Curacao-based entity. Chipstars is a crypto/hybrid three-in-one platform that offers more than six thousand games, a poker app, and an impressive sports betting page. It supports twelve cryptos, has player-favorable bonus stipulations, and its interface is viewable in English, German, Italian, Serbian, Croatian, and Portuguese. It is worth noting that Chipstars has profiles on all the famous social media sites, so you can follow this hub on the one you most use.
There is not much to say about the design and organization of this platform. Both are par the course. It utilizes black as its background color, primarily contrasted with red and vibrant banners. The left-side pull-out menu is a nice feature, and so is the quick currency exchange one found in the profile drop-down menu.
The sign-up process at Chipstars crypto casino consists of filling out two pages with user info. There was no verification email in our inbox, but the site advised us we should verify our identity before using its services.
Chipstars has no on-site user interaction options. But it has a Discord group where, at all times, you should find around a dozen active members, so consider joining it before setting sail on your gaming journey on this platform.
Games offered by Chipstars Casino
Chipstars states on its homepage that this gaming hub is home to more than five thousand games. When we opened its product lobby, the number we saw there was six thousand and three hundred. These get supplied by sixty-two providers. Microgaming is the most prolific game brand that Chipstars works with, as this Isle of Man-founded company has more than four hundred titles on this site. Pragmatic Play, Spinomenal, and Evolution also have over three hundred games apiece here.
The Chipstars game page has a search function, but it also organizes its offered products by their genre. And it tells you which are the most-played ones, the newest releases to hit this hub, and what titles are trending. You can also browse through those that boast jackpot prizes, ones featuring a bonus buy option, and the Megaways slots. Shooting games are available here, as are lottery-style picks and virtual video poker machines.
The software table offered here is acceptable, presenting multiple versions of all the casino classics and several of their variations. These hail from the following providers: Betsoft, Habanero, Fazi, Betixon, Fugaso, Tom Horn Gaming, One Touch, EvoPlay, Mascot, Spinomenal, Spade Gaming, Swintt, Smart Soft, Iron Dog Studios, FAZI, Felt. Their streaming counterparts at Chipstars come from Evolution, 1×2 Gaming, Ezugi, and GameART.
The cool thing about this site is that each game graphic has a mini-info icon and a favorite one. The latter lets you attain quick access to the title you love, and the first tells you the RTP of a product when you hover your cursor over the dotted I.
Thirty-three virtual sports simulations from Leap, Golden Race, 1×2 Gaming, KIRON, and NSoft can also get found at Chipstars.
Chipstars Sports Betting
In all honesty, we did not have high expectations for the Chipstars sportsbook. When we tried it out, it immediately became clear that we were wrong to doubt it because it stunned us to learn the complexity of the bets you can build on your slips here. This sportsbook page lets you wager on virtually all feasible aspects of a sporting event. For example, you can bet if a team will score in a football match between the 76th and 90th minute or if a penalty will get whistled in the first or second half. It provides markets for around thirty sports, including chess and eSports events. Furthermore, the Chipstars sports betting page also accepts specialty wagers, features live wagering, and even offers you the opportunity to bet on surfing contests, something we rarely see.
We seldom evaluate crypto gambling sites that have dedicated poker sections. Chipstars is one such platform featuring a poker client developed by EventBet Gaming. It has a quality design, running smoothly on all OS systems, including exciting features like hotkeys and display stacks in BB. Graphically, it lets players change table and card deck themes. Sit&Go tournaments and standard format ones are available in the Chipstars poker app, with its primary downside being the lack of traffic it sees.
No Chipstars app exists. Though, one does not get required for anyone looking to play on the go here, as the Chipstars mobile version works splendidly. It took around ten seconds to load the first time we popped it open, which was uncool, but when it did manifest in all its glory, we liked what we saw on our rectangle screen. It boasts a bottom quick access panel that delivers swift entry to the site’s casino page, its poker one, the Chipstars sportsbook, and the virtual sports section. The hamburger icon in the top right corner of a tablet/smartphone screen opens the same site navigation vertical menu seen in desktop browsers.
The Chipstars mobile website is different from the resized responsive desktop one. It is nice to look at, and despite the initial load hiccup, we faced no other problems when using it in our mobile testing phase, for which we used an Android phone.
Deposits & Withdrawals
Chipstars rattles off a slew of crypto and fiat payment options in its cashier tab. The coin ones are:
- Binance (MAINNET & BEP20)
- Tether (ERC20 & TRC20)
- USD Coin
So, crypto-wise, there are more than a few choices at Chipstars online casino. For gamblers who want to switch things up a bit and deposit fiat money. They can do so here via their Visa/MasterCard, AstroPay, Skrill, Neteller, ecoPayz, bank transfer, and Paysafecard. When logged in, Brazilian and Canadian users will notice that some popular local options are available, too, PIX and Interac respectively.
The minimum deposit for all payment methods mentioned is $10 or the equivalent in digital coins, and there is no maximum cap. Concerning withdrawals, there is a max withdrawal sum of $6,000 per week and a $15,000 monthly limit. Exceptions can get made for loyal players and those who have landed a jackpot reward on this site. The minimum withdrawal limit ranges depending on the method selected.
KYC is in play at Chipstars casino. It requires that players upload a copy of a valid BIOMETRIC ID, proof of address, and maybe, other requested notarized documentation. Everyone should complete this procedure instantly after registration if they are serious about playing/betting at Chipstars.
Note: Chipstars management has confirmed to us that crypto-only users do not have to go through a KYC process, this also applies to withdrawal requests. However, in the case of suspicious activities, the company reserves the right to request KYC.
Those who use one of the numerous fiat deposit methods should be prepared for KYC, even if the withdrawal is to be made via crypto. However, the requirements here are supposedly “low” and the verification will take place within 24 hours.
Know that the Chipstars gambling site processes and pays out withdrawals from Monday to Friday from 9 to 18h CET. Precisely, withdrawals are processed twice a day, at 10 am CET and 4 pm CET.
Chipstars Casino Bonuses & Promotions
Chipstars welcomes new players with a first deposit bonus that can get novel site users up to 250 free spins if they opt to deposit $125 in their account. Placing $20 gets them forty, and for a $50 deposit, Chipstars gamblers can get 100 complimentary reel rotations. The terrific thing about this promotion is that these free spins come with no wagering requirement attached. The promo code needed for this offer is FREESPINS.
Regarding other deposit bonuses here, Chipstars takes a novel course. It provides 10% of your high-roller deposit in real money as free spins that will generate guaranteed wins. That means if you choose to place $500 in your balance, you will get $50 in on-the-house reel rotations. If you put in $1,000, you will get $100. And funding your account with 2K gets you $200 in real money in free spins. These deposits get subjected to an x1 rollover, with the BetSoft slots being a premium choice for anyone looking to grab this promo, as they are available for players from every allowed country. These high-roller bonuses can get claimed by all Chipstars members once every month, which is excellent. Note that this deal also has a code. You need to check the promo page for it, as it can change monthly.
A $1,000 deposit any day will automatically grant entry to the VIP program with VIPs being eligible for such bonuses more frequently.
Chipstars also partakes in Playson-organized tournaments and Pragmatic Play’s Drops & Win contests. So, you have that to look forward to here. Moreover, cashback is on hand for casino players for bets made on RNG-powered games and live dealer ones. It is 10% on every wager made, and this rebate gets provided with no wagering requirement. Card enthusiasts can enjoy a 5% Rakeback on this platform, which also has no rollover, can get withdrawn, and cannot expire.
Chipstars has an affiliate scheme with five tiers that can yield up to 45% in lifetime referral commission across all hosted products.
At writing, the Chipstars website did not list any Chipstars VIP program. We contacted the support staff, and they told us they currently have no precise loyalty system in place. Nonetheless, they informed us that they do track player gameplay. And if they see that a user is frequently making deposits on the site and betting, they will offer him unlimited and faster cashouts, deposit bonuses, no deposit bonuses, free spins, up to 25% cashback, dedicated support via telegram, birthday gifts, and events invitations.
Chipstars Casino Customer Support
To start chatting with a Chipstars live support representative, you must click the Live Support button in the left-side virtual menu. It is at the bottom of the stack, above the language selection options, and below the link leading to the affiliate page. When you press the mentioned bit of text there, you will get asked to supply your email address and choose if you want this window to remember your computer if you are using a private one. We did all this and got met with a leading screen telling us that we could cancel our queue position and leave an offline message. After waiting around ten minutes for a Chipstars agent to enter the live chat, we threw in the towel. So, we did leave an offline message. Essentially, what this does, is it sends a support email, which you can also do manually at email@example.com or firstname.lastname@example.org and through a dedicated contract form. All three should work. We got a response to our inquiry in about two hours, and it was Okay. However, the disappointment that we could not contact anyone live lingered.
What might be confusing: On the Chipstars contact page, it says that the working hours of this site’s professional customer service agents are every day from 09.00 to 16.00 CET. Please note that this refers to professional services (B2B). Chipstars does offer 24/7 support to its players.
Is there a Chipstars FAQ page? Yes. It divides into four sections. General, Poker, Casino, and Sportsbook. The first has four sub-sections, Account, Payments, Technical Problems, and Withdrawals. Overall, this is not the most detailed help center we have seen, but it is above average and lists some detailed info, so it gets props for that.
Who regulates this bad boy? Well, that honor falls on Curacao eGaming, the best out of the four Curacao master license holders. It is surprising to us that more and more crypto casinos we review have gotten regulatory approval from this reputable body founded in 1996. It seemed like for a while there. We only analyzed Antillephone sites.
What is also encouraging about Chipstars casino is that iTech Labs checks the fairness of the products housed here. That is one of the most trustworthy independent game testing agencies operating out of Australia. It has accreditation to provide certification and QA testing of online gambling systems worldwide and works with countless top-end operators.
Your connection to this site gets encrypted and authenticated via the TLS 1.3, AES_128_GCM, and X25519 protocols, and Cloudflare is the one that has issued this hub’s security certificate. Chipstars allows you to set deposit limits and self-exclude through a tab on your profile page, where you can also view records of your on-site transactions. Nevertheless, this site does not allow you to set up 2FA, which is surprising.
Disputes between you and Chipstars get arbitrated per Curaçao Civil Procedure Rules. And it should get noted that this platform has one of the most extensive Privacy Pages we have stumbled upon, featuring fourteen subheadings. Though, some paragraphs in it are a bit vague at times.
While it may seem like Chipstars began operating in 2020, going by some info available online, to our eye, this site attained its final form towards the end of 2021 when it launched its Chips token. Now, while this site looks good on the surface, what we found worrying was that the two other platforms its operator, Games & More B.V., runs have dozens of player complaints online. Most of these pertain to slow customer support, which we also experienced here, and withdrawal issues. However, after a talk with the site’s staff, they informed us that they do not get operated by the same management team as the two listed platforms. They only have the same corporate service provider. So, that is good to hear.
The gaming product catalog here is impressive, and so are the sportsbook and poker options. We expected more bonuses, and the lack of an official VIP scheme left a sour taste in our mouths. That said, we loved that the promos here have minimal to no wagering requirements, and its affiliate system can bring in some sweet coins. In truth, we did not attempt a withdrawal on this site, so we cannot share if the process when smoothly for us. For the most part, we like what we see at Chipstars, but we want to see more positive player reviews about it before recommending it in full. It is not that there are loads of negative ones on the Web. It is just that they are lacking in general.