SUMMARY
BitKingz Casino boasts over 4,000 games, accepts nine cryptocurrencies, and welcomes new users with a 125% match first deposit bonus up to 0.04 BTC + 100 free spins.
INFO
- Established 2020
- Licence(s) Curacao
- Deposit Options BTC, BCH, LTC, ETH, XRP, USDT, ADA, TRX, DOGE, BNB
- Minimum Deposit 0.0001 BTC
- Minimum Withdrawal $20 in crypto
- Customer Support Email, Live Chat
- Languages English, French, Finnish, Polish, Portuguese, Japanese, German, French, Italian, etc.
- Restrictions USA, UK, Spain, France, Greece, Netherlands, Israel, Serbia, Lithuania, Curacao, Gibraltar, Belgium, Albania, Iraq, Jamaica, Uganda, Pakistan, Iran, etc.
- KYC Yes
POSITIVES
- Over 4,000 games
- Terrific support
- Allows ten cryptocurrencies
- Loyalty benefits
NEGATIVES
- The mobile presentation could be better
- High wagering requirements
- Multiple country restrictions
GALLERY
BitKingz Casino Review
Dama N.V. is a famous interactive gaming company established under the laws of Curaçao. It runs over eighty online casinos, and it launched BitKingz in 2020. The site features an extensive selection of games, an enticing welcome package, and a decent VIP scheme. Its interface is available in four languages, not counting Australian and New Zealand English, on this robust platform that accepts ten cryptos. Note that multiple fiat payment methods are also allowed at BitKingz.
First Impressions
In the past, BitKingz was going for a retro, 8-Bit gaming vibe with graphics reminiscent of moments from old-school RPGs like the Legend of Zelda, Sword of Vermilion, and Crystalis. The problem with this design was that Dama’s development team did not go all in with their selected theme. The visuals presented featured characters and banners with a modern 2D Adobe Illustrator feel. They were not 8-Bit graphics like the site’s font suggested they should be. Nevertheless, at least it was something different. Today, the platform has done a 180-turn and adopted a more modern look, akin to the one at cleanly-presented, top-end fiat sites that go all in on the grey feel.
Registration here requires providing a username, password, country of residence, and selecting a currency. After you finish this, you get moved to a new page, where you must choose a character and accept the BitKingz terms and conditions. After you think you are all done with filling out registration forms here, a new window will demand that you supply some personal information, including your phone number. Now, you can skip this stage and complete it later from inside your profile page. However, we suggest you do it as soon as possible, as your phone number plays a vital part in the KYC process on this platform.
Once you officially become a BitKingz member, if you plan on playing here for a significant portion of the time, you should explore the offered welcome package. Then learn more about the loyalty benefits of being a regular BitKingz gambler.
Games offered by BitKingz
The BitKingz game lobby is home to over four thousand titles from close to one hundred providers. The list of high-end game-supplying entities that deliver their products to BitKingz is vast. In fact, we believe that virtually all of the interactive gaming sphere’s top names have titles on this site. So, that means NetEnt, Pragmatic Play, Microgaming, Playtech, Play’n GO, and Betsoft slots get featured here. When we first reviewed this hub, the option for filtering the game lobby to display games from specific brands did not work well. It has gotten fixed now, and you can check out what each supplier has on this platform easily today.
The casino lets you browse recent additions to this website’s arsenal, the most-played ones, its provably fair picks (under the Instant Win category), its live games, the reel-spinners it offers that have a bonus buy option, and more. Specialty games also have their tab, and so do Megaways spinners.
The streaming dealer choices here come from Evolution, Ezugi, Evolution, Playtech, Pragmatic Play Live, Microgaming, TV Bet, and VIVO Gaming. For some reason, BitKingz has also included a few RNG-powered options in its live section and virtual video poker machines. On the topic of video poker and RNG tables, Quickfire, BGaming, OneTouch, Habanero, Relax, and EvoPlay seems to supply many of these. It is also worth noting that a few live casino providers have cut ties with this site over the years.
The simple provably fair-like games here come from Spribe, Spearhead, SmartSoft, OnlyPlay, Gamzix, Fugaso, Evoplay, BGaming, and Pragmatic Play (Spaceman). There are thirty-six such games at BitKingz, and demo-play is available for all, the same as for every non-live gaming product here.
Easy Access
Okay, so we are going to keep things 100% with you. When testing this brand for remote play in 2022, we experienced some hardships with the BitKingz mobile version. We tested it on two Android phones and the Android smartphone simulator Nox Player and got the same result. The site displayed load hardships and got stuck on a loading screen upon our initial access. When we did manage to access it, the app button appeared to be nothing more than an Add to Home Screen option. It is not a link to dedicated smartphone software. Moreover, the design of this casino made things appear crowded on a smaller screen back then, and the use of so many colors created a sense of visual pollution. You did not know where to look.
That said, the mobile version has experienced somewhat of a rehaul and is now more or less super similar to the responsive desktop website. You have the top navigation bar on the screen and the hamburger icon on its left that leads to the other site options. A little icon of a human in the top right opens your account page here. The games get the layout in a two-column setup, and after the initial loading speed bump, the mobile version of this platform pretty much ran fine. Though, we did see some slow load times when we again tried to log into of BitKingz crypto casino account.
Deposits & Withdrawals
BitKingz is a fiat and crypto casino. It allows fiat users to fuel their gaming balances with Visa, Maestro, MasterCard debit and credit cards, and the e-wallets Skrill, Neteller, Mifinity, and ecoPayz. Mobile solutions such as MuchBetter and prepaid vouchers (Paysafecard) are also viable payment picks here. Naturally, not all of these are on hand for players of all regions.
The crypto options at BitKingz are:
- Bitcoin
- Bitcoin Cash
- Litecoin
- Ethereum
- Ripple
- Tether – ERC20
- Cardano
- Tron
- Dogecoin
- Binance
The minimum deposit amount here is $20 for fiat transfers. Here are some of the crypto minimums: 0.0001 BTC, 0.001 BCH, 0.01 ETH, 0.01 LTC, 0.001 XRP, 1 DOG, 5 USDT, and any amounts of ADA, BNB, and TRX will do here. You will see the maximum deposit amount for each once you choose your desired deposit pick in the BitKingz cashier tab.
The minimum withdrawal amount at BitKingz is equivalent to $20, while the maximum daily one is $4,000. The most anyone can remove from their BitKingz balance per week here is $7,500, and the monthly limit is $15,000. Note that exceptions get made for the higher-level VIPs. If anyone wins over $15,000 at this online casino, its management team reserves the right to divide the acquired winnings into installments.
Of course, given that this is a Dama N.V. site, there are KYC requirements here. It is best to take care of this step upon registration by uploading the necessary documents via an option on your profile page. Know that this hub has the authority to ask you to go through its KYC identity verification procedure whenever its team deems this appropriate. It is possible that they will suspend your account during this process, stopping you from completing any withdrawals during this period. If you do not follow through with their demands to provide the necessary documents, a photo ID, a utility bill not older than three months, and maybe a bank statement, they may lock your account for KYC non-completion. There is a 2 MB per document limit, and this procedure must get completed within two weeks after getting initiated/requested. Note that the BitKingz team may call the phone number you supplied on the sign-up form. If you do not answer it or have inputted the wrong one, this site has the right to close your account and confiscate your winnings/account balance.
BitKingz Bonuses & Promotions
To start exploring the BitKingz promos, visit the site’s promotions page by clicking its link in the left-side panel. Additionally, please keep an eye on your email inbox, as the site staff likes to send out tailored deals for users, each carrying its various conditions.
Regarding fixed deals, BitKingz kings and queens get a welcome royal treatment with a three-part sign-up pack that should satisfy most online gamblers. Hence, you enter the BitKingz kingdom with a 100% match up to $1,000 and 100 free spins on your first deposit with the utilization of the bonus code BK1. The spins get awarded on Pragmatic Play’s John Hunter and the Mayan Gods. The second (BK2) and third deposit (BK3) bonuses continue this regal treatment, giving away bonus matches of 75% and 50%, respectively, and 75 and 50 on-the-house reel rotations, respectively.
But the match and spin excitement doesn’t end here, as reload bonuses are in play weekly. These are the Tuesday Melee, Friday Raid, and Sunday Feast. With minimum deposit requirements, these bonuses spice up your gaming experience on this crypto casino on different days of the week via a 25% match for the first cited promotion, 20 free spins for the second, and a 30% match for the third. Don’t forget to use the promo ciphers mandatory for these offers: MELEE, RAID, and FEAST.
But that is not all, as BitKingz’s management understands the importance of free spins. That’s why they frequently award their players with these. Moreover, those who deposit at least $30 and use the code LOOT get to unlock a chest filled with exciting bonuses, with each day bringing a new opportunity for site users to snag rewards up to $10,000. But these come with an x10 requirement, and unless stated otherwise, all other deals on this site must get wagered x45. Cashback and reload cash bonuses are also a thing here, so remember that.
VIP Program
If you ascend through the BitKingz VIP system, you will unlock terrific bonuses, get swift payout processing, entry into exclusive tournaments, and enjoy the best bonus exchange rates available. To climb up through this scheme, you must collect King’z Points (KPs) to earn perks. With no withdrawal limits, tailor-made bonuses, and a dedicated VIP host, are a sample of what is available for those who seek royal treatment here.
Your VIP level on this site gets determined via KP, while KC, or King’z Coins, can get exchanged for bonus funds using a rate linked with each VIP tier. For every $20 bet on this casino, you create 1 KP and 1 KC. As you progress through the VIP ladder on this site, the generation of KP/KC becomes faster due to the level boosts granted. The six tiers are Settler, Merchant, Guard, Captain, Earl, and King. And in the last one, you get a 50% points/coins boost and a $2,500 bonus.
Exclusive content and access to distinct products and contests also make your VIP experience here exceptional. VIP Tournaments participation is open only to Captain, Earl, and King gamblers.
BitKingz Customer Support
As is the case with hundreds of crypto casinos these days, the BitKingz live support window gets powered by the LiveChat platform. It first attempts to guide you through a multi-step process that will try to locate an answer to any inquiry you may have via the help of a chatbot. Naturally, we ignored it and typed in – can I speak to an agent in the dedicated field. That action led us to get in touch with one in less than thirty seconds following our request. The person with spoke to, named Jimmy, was super friendly and quickly provided detailed answers to everything we asked. So, we were super happy with the BitKingz live support, which is active 24/7 and advertises its availability in English, Portuguese, Finish, Mandarin, German, and Russian.
We left Jimmy a thumbs up in the review section of the live chat window and a positive comment before analyzing the BitKingz email support. We sent a message to support@bitkingz.com concerning payment availability for our location. We got a response in around twenty-five minutes. It explained what fiat transaction option users from our country could potentially use at BitKingz. You can also email the BitKingz team through a contact form on the site’s dedicated support page.
The BitKingz FAQ page is something we cannot praise, as it only houses fourteen questions and answers separated into five categories. These are: Account Creation, Deposits & Withdrawals, Bonuses, Privacy, and Partnerships. You won’t find much use from this section of the BitKingz casino website if we are 100% honest, so directly head to the live chat window whenever you encounter issues using the BitKingz casino.
Security
Like other Dama N.V. sites and most crypto casinos on the Web, BitKingz also has an Antillephone gaming license. If you are a frequent BTCGOSU patron, you likely know that we have said everything we can about this Curacao-based regulator in our other reviews. Its regulatory strength is not dramatic by any means. And it is not comparable to bodies like the UKGC or even the Malta Gaming Authority. Still, it is better than nothing, and it is a sign that tells players that a casino is following specific security protocols.
On that topic, BitKingz has a Cloudflare security certificate. It utilizes encryption with an ECC 256-Bits Key to cipher user data. The site claims that all the games offered here are fair, but we did not see a third-party testing agency’s logo in the homepage footer, nor did we see such a body mentioned on the general T&C page.
BitKingz encourages players, if they feel cheated, to file complaints with Antillephone or an independent affiliate network that Dama works with regularly. Once you begin such a dispute, each party, you and BitKingz, have ninety-six hours to respond to messages.
The privacy policy here is decent and does not mention anything unreasonable. BitKingz allows you to set up 2FA and view your access history. Also, you can set loss, session, and wager limits inside your profile page by choosing the responsible gambling link from the left-side section. The options it provides on this front also include activating cooling-off periods.
GOSU Conclusion
BitKingz is not the site it once was. It has dramatically changed, chiefly visually. Though, we still have noticed a few players griping about the withdrawal process at BitKingz being a tad slow and that some games don’t open as smoothly as on other sites. We did not experience the latter when using this gaming hub on a desktop machine, but as noted above, we had a few minor mobile difficulties.
Those negatives aside, and the fact that we did not like how this platform changed its look and adopted a presentation with less personality, we have only praise for BitKingz casino. Dama N.V. operates a business entity with terrific industry partner standing and one that has an excellent track record of paying out winnings. The game selection here is in line with other premium Antillephone-licensed crypto gambling sites, meaning it is broad, and the support here is some of the best we have seen. Add to this the alluring registration promo and engaging loyalty system, and you have a platform that ticks most online gamblers’ must-have requirement boxes. Check it out yourself and see if it lives up to what we are serving. Beware, it has no sportsbook and is a bit bare-looking.
Can I bet on games at BitKingz Casino with cryptocurrencies?
Yes. The major cryptocurrencies accepted at the site (Bitcoin, Ethereum, etc) can be used to wager on crypto-friendly games at BitKingz.
Does BitKingz Casino have a gambling license?
Like most trusted crypto casinos, BitKingz makes full use of a Curacao-issued license to offer fair, legitimate casino gaming.
What cryptocurrencies can I use at BitKingz Casino?
At the time of writing, ADA, BCH, BTC, DOGE, ETH, LTC, TRX, USDT and XRP are currently accepted at BitKingz Casino.
Is sports betting offered at BitKingz Casino?
Not right now. BitKingz focuses on online casino and live dealer casino action. Although some sports-themed games are supported, proper sports betting is not.
Are the bonuses and promos at BitKingz Casino fair?
While BitKingz’s bonuses have playthrough rates, which vary from 10x up to 45x, the other T&Cs are more consistent. Either way, we found them to be fair, reliable, and rather prosperous promos.
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