BitKingz Casino Review

Dama N.V. is a famous interactive company established under the laws of Curaçao. It runs over sixty online casinos, and it launched BitKingz in 2020. The site features an extensive selection of games, an enticing welcome package, and a decent VIP scheme. The casino’s interface is available in eight languages, including Japanese, on this robust platform that accepts nine cryptos. Note that multiple fiat payment methods are also allowed at BitKingz.

First Impressions

BitKingz is going for a retro, 8-Bit gaming vibe with graphics reminiscent of moments from old-school RPGs like the Legend of Zelda, Sword of Vermilion, and Crystalis. The problem with the design chosen is that Dama’s development team did not go all in with their selected theme. The visuals presented feature characters and banners with a modern 2D Adobe Illustrator feel. They are not 8-Bit graphics like the site’s font suggests they should be. Nevertheless, at least it is something different.

Registration here is a multi-part process. The first step is providing a username, password, country of residence, and selecting a currency. After you finish this, you get moved to a new page, where you must choose a character and accept the BitKingz terms and conditions. After you think you are all done with filling out registration forms here, a new window will demand that you supply some personal information, including your phone number. Now, you can skip this stage and complete it later from inside your profile page. However, we suggest you do it as soon as possible, as your phone number plays a vital part in the KYC process on this platform.

Once you officially become a BitKingz member, if you are planning on playing here for a significant portion of time, you should explore the offered welcome package and learn more about the loyalty benefits associated with being a regular BitKingz gambler.

Games offered by BitKingz

The BitKingz game lobby is home to over four thousand games from close to one hundred providers. The list of high-end game-supplying entities that deliver their products to BitKingz is vast. In fact, we believe that virtually all of the interactive gaming sphere’s top names have titles on this site. So, that means NetEnt, Pragmatic Play, Microgaming, Playtech, Play’n GO, and Betsoft slots get featured here. Though, the option for filtering the game lobby to display games from specific brands is not the best. It is not thought through well.

The platform lets you browse recent additions to this casino, the most-played ones, its provably fair picks (under the Crash category), its live games, and the reel-spinners it offers that have a bonus buy option. Also, a tab dedicated to Pragmatic slots that can deliver prize drops exists.

The streaming dealer choices here come from Atmosfera, Absolute Live Gaming, Evolution, Ezugi, Evolution, Lucky Streak, Playtech, Pragmatic Play Live, Microgaming, Swint, TV Bet, and VIVO Gaming. For some reason, BitKingz has also included a few RNG-powered options in its live section and a virtual video poker machine from Spearhead (Jacks or Better).

The simple provably fair-like games here come from Spribe, Spearhead, SmartSoft, OnlyPlay, Gamzix, Fugaso, Evoplay, BGaming, and Pragmatic Play (Spaceman). There are thirty-five such games at BitKingz, and demo-play is available for all, the same as for every non-live gaming product here.

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Easy Access

Okay, so we are going to keep things 100% with you. We experienced some hardships with the BitKingz mobile version. We tested it on two Android phones and the Android smartphone simulator Nox Player and got the same result. The site displayed load hardships and got stuck on a loading screen upon our first access. When we did manage to access it, the app button appeared to be nothing more than an Add to Home Screen option. It is not a link to dedicated smartphone software. Moreover, the design of this casino made things appear crowded on a smaller screen, and the use of so many colors creates a sense of visual pollution. You don’t know where to look.

The mobile version is similar but slightly different than what you get when you resize the responsive desktop website. You have the Top Games, New Games, and Live Chat 24/7 buttons on the bottom of the screen and the hamburger icon that leads to the other site options at the top. Yet, the game icon size is not the same as the resized desktop iteration. After the initial loading speed bump, the mobile version of this platform ran fine. That is following account creation. Still, we felt somewhat uncomfortable playing on the go here. We appreciate the retro style that BitKingz is going for, but in our opinion, it does not work on a smartphone.

Deposits & Withdrawals

BitKingz is a fiat and crypto casino. It allows fiat users to fuel their gaming balances with Visa, Maestro, MasterCard debit and credit cards, and the e-wallets Skrill, Neteller, Mifinity, and ecoPayz. Online banking solutions such as Instadebit, iDebit, Interact, prepaid vouchers (Neosurf and Paysafecard), and the mobile app Purplepay also are viable payment picks here. Naturally, not all of these are on hand for players of all regions.

The crypto options at BitKingz are:

• Bitcoin
• Bitcoin Cash
• Litecoin
• Ethereum
• Ripple
• Tether – ERC20
• Cardano
• Tron
• Dogecoin

The minimum deposit amount here is $20 for fiat transfers. Here are some of the crypto minimums: 0.001 BTC, 0.001 BCH, 0.01 ETH, 0.01 LTC, 1 DOGE, 0.0001 USDT. You will see the maximum deposit amount for each option once you choose your desired deposit pick in the BitKingz cashier tab.

The minimum withdrawal amount at BitKingz is equivalent to $20, while the maximum daily one is $2,500. The most anyone can remove from their BitKingz balance per week here is $7,500, and the monthly limit is $15,000. Note that exceptions get made for the higher-level VIPs. If anyone wins over $15,000 at this online casino, its management team reserves the right to divide the acquired winnings into installments.

Of course, given that this is a Dama N.V. site, there are KYC requirements here. It is best to take care of this step upon registration by uploading the necessary documents via an option on your profile page. There is a 2 MB per document limit, and this procedure must get completed within two weeks after getting initiated/requested. Note that the BitKingz team may call the phone number you supplied on sign-up. If you do not answer it or have inputted the wrong one, this site has the right to close your account and confiscate your winnings/account balance.

BitKingz Bonuses & Promotions

The BitKingz promo page primarily focuses on deposit matches. The site lets new users kick off their BitKingz gaming adventure with a three-part welcome package. Each segment of this deal gives away up to 0.04 BTC in free-play funds, but the match percentages of these three deals differ. The first one has one of 125%, the second provides a match of 75%, and the third a match of 100%. Also, the site rewards depositors with 100 free spins the first and third time they fund their BitKingz gaming balance. Each of these three promos has its specific bonus code, BK1, BK2, and BK3. The max bet for all three is the equivalent of $5, listing a wagering requirement of x45.

After BitKingz gamblers get done with the platform’s welcome package, exhausting it, they can enjoy a 30% deposit match up to 0.055 BTC for Wednesday deposits and a 20% weekend one up to the same amount. The codes for these are BKW and BKWM, boasting the same rollovers as the ones for the welcome matches, with wagering requirement completion deadlines of seven days.

BitKingz is also home to various betting tournaments organized by this platform, and it participates in Pragmatic Play’s Drops and Wins promotion. The on-site contests are usually weekly ones featuring fixed prize pools. The rewards they offer can come in the form of bonus cash, free spins, and prizes such as vacations in exclusive tourist destinations.

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VIP Program

Under the hood, there is nothing unique about the BitKingz VIP program. However, it has a colorful façade that gives it a pleasant look and vibe, in line with this casino’s theme. We can describe it as your run-of-the-mill point collection scheme. You earn comp points at BitKingz at an exchange rate of one for every $40 bet or one for every 0.01 BTC in wagers. There are six levels to this loyalty system nicknamed Crypto Land, and each has multiple sub-tiers within.

You need twenty-five comp points to begin your Crypto Land journey, and after you snag this many, you get rewarded with ten free spins. The first official level of this program bears the name Tetherhold, requiring one thousand points. It gives away one hundred free spins as a level-up prize, containing three sub-levels. The last level of Crypto Land is the Bitcoin Kingdom. It lists a fifty thousand point requirement, yielding a 15% weekly cashback and three hundred complimentary reel rotations.

BitKingz Customer Support

As is the case with hundreds of crypto casinos these days, the BitKingz live support window gets powered by the LiveChat platform. It first attempts to guide you through a multi-step process that will try to locate an answer to any inquiry you may have via the help of a chatbot. Naturally, we ignored it and typed in – can I speak to an agent in the dedicated field. That action led us to get in touch with one in less than thirty seconds following our request. The person with spoke to, named Jimmy, was super friendly and quickly provided detailed answers to everything we asked. So, we were super happy with the BitKingz live support, which is active 24/7 and advertises its availability in English, Portuguese, German and Russian.

We left Jimmy a thumbs up in the review section of the live chat window and a positive comment before analyzing the BitKingz email support. We sent a message at support@bitkingz.com concerning payment availability for our location. We got a response in around twenty-five minutes, which explained what fiat transaction option users from our country could potentially use at BitKingz. You can also send an email to the BitKingz team through a contact form found on the site’s dedicated support page.

The BitKingz FAQ page is something we can praise, as it only houses nine questions and answers that get separated into three categories. These are Most Popular, Payments, and Security. You won’t find much use from this section of the BitKingz casino website if we are 100% honest, so directly head to the live chat window whenever you encounter issues using the BitKingz crypto casino.

Security

Like other Dama N.V. sites and most crypto casinos on the Web, BitKingz also has an Antillephone gaming license. If you are a frequent BTCGOSU patron, you likely know that we have said everything we can about this Curacao-based regulator in our other reviews. Its regulatory strength is not dramatic by any means. And it is not comparable to bodies like the UKGC or even the Malta Gaming Authority. Still, it is better than nothing, and it is a sign that tells players that a casino is following specific security protocols.

On that topic, BitKingz has a Cloudflare security certificate. It utilizes encryption with an ECC 256-Bits Key to cipher user data. The site claims that all the games offered here are fair, but we did not see a third-party testing agency’s logo in the homepage footer, nor did we see such a body mentioned on the general T&C page.

What is interesting here is that BitKingz encourages players, if they feel cheated, to file complaints with Antillephone or an independent affiliate network that Dama works with regularly. Once you begin such a dispute, each party, you and BitKingz, have ninety-six hours to respond to messages.

The privacy policy here is decent and does not mention anything unreasonable. BitKingz allows you to set up 2FA and view your access history.

GOSU Conclusion

We have noticed a few players griping about the withdrawal process at BitKingz being a tad slow and that some games don’t open as smoothly as on other sites. We did not experience the latter when using this gaming hub on a desktop machine, but as noted above, we had some mobile difficulties. Those negatives aside, and the fact that we did not like how this platform looked on a smartphone screen, we have only praise for BitKingz casino. Dama N.V. operates it, a business entity with terrific industry partner standing and one that has an excellent track record of paying out winnings. The game selection here is in line with other premium Antillephone-licensed crypto gambling sites, meaning it is broad, and the support here is some of the best we have seen. Add to this the alluring registration promo and engaging loyalty system, and you have a platform that ticks most online gamblers’ must-have requirement boxes. Old school gamers should have a particular fancy for this site. Check it out yourself and see if it lives up to the hype.

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