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New players only. Please play responsibly.

Notes: Check Full T&C on the website before claiming.
BONUS

175% up to $2000

LAST UPDATED

03/01/2024

0.5 / 5
BTCGOSU RATING
0 / 5
USER RATING (0)
SUMMARY

Heatz Casino is a new crypto gambling site with a good slot selection and a decent VIP rewards system.

INFO
  • Established 2022
  • License(s) Curacao
  • Deposit Options BTC, ETH, LTC, BCH, BNB, TRX
  • Minimum Deposit 0.0001 BTC
  • Minimum Withdrawal $30 in crypto
  • Customer Support Email, Live Chat
  • Languages English, German
  • Restrictions USA, UAE, Netherlands, Curacao
  • KYC Yes
POSITIVES
  • Good slot selection
  • Decent VIP system
  • Developed community
NEGATIVES
  • Weak promo offers
  • High promo requirements
  • Poor live support

Heatz Casino Review

BTCGOSU Announcement: Heatz Casino has ceased operations. We recommend our visitors have a look around our site and try other top casinos. Heatz links are being redirected to other reputable casinos.

From what we can tell, Heatz Casino started operating sometime in the last quarter of 2022. The company running this brand is Stake Seven Limited B.V., which works from Curacao under a Curacao eGaming license. We found no other casinos associated with this entity. The Heatz interface is available in English and German, and the site accepts six cryptocurrencies but uses the US dollar as its base money form. That means coin values get converted to USD at Heatz. The platform library boasts around 2,500 games, and the essence of this hub’s promotional offer is its VIP scheme, which rewards player activity with cashback/rakeback.

First Impressions

Heatz follows an organizational pattern similar to that seen in top-end competitors like BC.Game. The site logo has a 90s skate sticker feel, and in our opinion, it does not blend well with the overall design of this platform. Nevertheless, this casino has a modern look. It has a sleek background that contrasts with a yellowish-gold color. It has an established appearance, and while there is nothing particularly original about it, we are confident that many readers will appreciate the visual familiarity that Heatz exudes.

Registration here is super basic, only requiring you to input a username, password, and email. To have your account 100% activated, you must verify your email by clicking a confirmation link sent to your inbox. You can send yourself this link from within your profile page.

We suggest exploring the Heatz Discord group after signing up. At the time of writing this Heatz casino review, it had around 1,600 members, with a minimum of five active members at all times. It would also be wise to join the official Heatz Telegram group. It has three and a half thousand members: https://t.me/heatzcom.

Heatz Casino

Games offered by Heatz Casino

You can view the Heatz casino game library by checking out which games are the most popular here, browsing the slots only, looking over the live table games, those with a feature buy option, jackpot games, new additions, and bonus buy products.

Around 2,300 spinners get hosted here, hailing from 28 providers, a list that includes some of the industry’s biggest names like Pragmatic Play, Playtech, Play’n GO, Wazdan, NetEnt, and Red Tiger. You can sort them by recommendation or alphabetical order.

RNG table games are also available here. But to play these, you must locate them using the search option. These games primarily come from companies like Betsoft, Relax, Playtech, Fugaso, Red Tiger, and Wazdan.

Evolution brings 28 streaming gaming choices to the table at Heatz, pun intended.

Lottery-style games get housed on this crypto-gambling website, but you’ll have to search for them as they have no distinct category. The same applies to video poker games, which cannot get enjoyed using bonus funds.

Play at Heatz CasinoPlay at Heatz Casino

Easy Access

The Heatz casino mobile version is essentially the responsive desktop website resized to fit a specific smartphone screen size. It features a three-column game layout. And it ran smoothly on our Android phone. There isn’t much we can say about it. It has a lower bar menu that provides quick access to the platform’s most important sections. Everything is readable on smartphone and tablet screens, and the games we test-played on our phone loaded fast and played seamlessly. Hence, we would give the Heatz Casino mobile website a passing grade. It didn’t appear super mobile-optimized at first sight, but we were proven wrong. Naturally, there is no Heatz casino app available for download.

Deposits & Withdrawals

You can use six cryptocurrencies at Heatz. They are:

  • Bitcoin
  • Litecoin
  • Bitcoin Cash
  • Ethereum
  • BNB Coin
  • Tron

Heatz allows you to buy cryptocurrencies through Changelly without leaving the site.

The minimum deposit limits allowed at this crypto casino are 0.0001 BTC, 0.01 LTC, 0.001 BCH, 0.01 ETH, 0.01 BNB, and 10 TRX. The minimum withdrawal limit is equivalent to $30, and there is no maximum limit.

Heatz will ask you to go through KYC (Know Your Customer), and proof of payment will be requested when you reach a total of $2,000 in deposited funds. The standard documents required are your typical photo ID and proof of address. Additional documents include proof of deposit, which means evidence that you have ownership over the payment methods used to buy cryptocurrencies via this site.

Note that you must wager 100% of the value of your deposit to request a withdrawal at Heatz Casino.

Heatz Casino Bonuses & Promotions

At present, Heatz online casino only has one promotion on its promo page, aside from its daily cashback (which we explain in the VIP Club section). That is this brand’s Welcome Pack, which is a deposit match of up to 175%. We say up to 175% because to get this percentage, you must deposit above $500. If you go with the minimum offer of $20, up to $100, you will receive a 100% bonus. Depositing more than $100 but less than $500 will grant you a 150% match. The maximum cashout requirement here is ten times the awarded funds, and you cannot use promotional funds to activate bonus buy options in slots. Before you can withdraw any winnings attained using bonus money, you must wager them 50 times. And you have thirty days to do so.

Heatz Casino Promotions

Play at Heatz CasinoPlay at Heatz Casino

VIP Program

The Heatz VIP Club is a ten-level loyalty program where you ascend through tiers by betting more on this platform. You start as an Unranked player, getting daily cashback only. You need to wager at least $3,000 at Heatz to advance to becoming a Bronze member. In all other tiers aside from Unranked, weekly and monthly bonuses await. These get calculated using the house edge and your recent gameplay here. The cashback depends on your deposit amount and ranges from 3% on the low end to 20% on the high end, given on net losses during the last twenty-four hours. It boasts an x10 wagering requirement and is valid seven days after activation. The Heatz VIP program also provides Rakeback, which is different from cashback because it factors in one’s entire gameplay, not just their losses, based on the sum gambled and the RTP of the played game.

Heatz Casino VIP Program

Heatz Casino Customer Support

Per our standard practice, we instantly went to the Heatz live chat window to see what response time we would get from this support avenue. The chat told us we were number one in the queue and that a representative would be with us shortly. That was the case as an agent appeared there in around a minute, and she was courteous, though not the friendliest person ever. However, when we asked for detailed information regarding the payment and KYC procedures, she told us we should look up this information on the site. It was available. We then had to inquire where (even though we knew), leading her to provide the appropriate links and information.

Customer agents should respond to queries, not tell users to research them themselves. We are not fans of this at all. It is the agent’s job to respond to questions. All in all, we would not rate our live chat experience here as a pleasant one.

The Heatz casino T&C states that you should use the official email for complaints, which is support@heatz.com. You can also send a message to the support team via a dedicated contact form. It can get found on a specific page accessible through a contact link in the website footer. We used it and got a return message in our email inbox in around two hours. It was an acceptable one.

There is not much to say about the Heatz FAQ page. It contains thirteen questions and answers, and these are rather general. Still, seeing as some sites nowadays are seemingly moving away from having help pages, we’ll rank this one up here as a positive for Heatz crypto casino.

Security

Heatz casino operates under a Curacao eGaming license issued to Stake Seven Limited B.V. If you are a regular BTCGOUS visitor, you likely know that we rank this as the best Curacao license out of the four available.

We liked that Heatz has a well-organized privacy policy page, and you can contact their data protection officer at dpo@heatz.com if you have any issues with how your data gets handled here. The hub also urges anyone who is not satisfied with how their information gets used to complain to their local Data Protection Authority.

The site has an Amazon RSA 2048 M02 security certificate, and your connection to this hub gets encrypted and authenticated using AES_128_GCM, TLS 1.2, and ECDHE_RSA with P-256 protocols.

The only responsible gambling tool at Heatz seems to be self-exclusion, and the site does not appear to have a 2FA (two-factor authentication) option, which is a bummer.

GOSU Conclusion

In all honesty, for a modern crypto casino, Heatz is pretty rudimentary. If you don’t factor in the daily cashback and the VIP benefits, it doesn’t offer any other promotions to existing players. We’re not saying that these won’t be enough for many players, but we’re sure some would have liked to see a more diverse list of bonuses. Furthermore, while Heatz has a respectable number of games, its gaming arsenal is not comparable to some of the other Curacao crypto casinos we have reviewed. We were also not satisfied with our live chat interaction here.

Cons aside, this platform does offer some of your bets back through cashback/rakeback, and it works seamlessly on all types of devices. It also seems to have a decent player pool, which appeals to many gamblers. While it didn’t make us go WOW, we would say that, for now, we would rank Heatz as average with the potential to grow.

Play at Heatz CasinoPlay at Heatz Casino

Can I bet on games at Heatz Casino with cryptocurrencies?

Yes. Heatz Casino supports wagers with cryptocurrencies, as you’d expect any leading crypto casino to do.

Does Heatz Casino have a gambling license?

Of course. Heatz Casino is licensed by the Government of Curacao, like so many other top and trusted crypto casinos.

What cryptocurrencies can I use at Heatz Casino?

Heatz Casino permits deposits made using Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Binance Coin and Tron.

Is sports betting offered at Heatz Casino?

No. Heatz Casino focuses solely on offering online casino games to its members.

Are the bonuses and promos at Heatz Casino fair?

Wagering requirements of roughly 50x aren’t out of this world, even if they could be a bit lower. We’d say that the other Ts and Cs are perfectly reasonable.

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