True Flip Casino
Blockchain Games N.V. operates True Flip Casino. As far as we can tell, this is the only gaming platform that the Curacao-based company runs, managing it since 2017. It sees itself as an online amusement park that is home to a vast selection of games, tournaments, and promotions. It advertises that it is a pioneer that brought Blockchain technology to the iGaming market, which is not entirely true. However, game-wise, it’s among the most diverse casinos out there, as it allows the use of multiple currencies (fiat & crypto), and it boasts a site interface that’s available in nine languages.
Upon first access, you grasp that this is a modern site that caters more to casuals than those into provably fair gaming. The site utilizes a dark violet as its color, which contrasts nicely with the white background and colorful images. Navigation is simple, as you have right and top navigation bars that let you move around and access every aspect of the platform.
Registration is unique in that True Flip will first ask you for your phone number and send you a confirmation code. The process will repeat every time you log in. On registration, that’s just the first step, after which you’ll have to enter additional info, including your email. Once done, you’ll have to verify your email and set-up for your Profile page to use the site to its fullest.
We recommend going through the FAQ page to clear up any dilemmas you may have before playing. You should find what you’re looking for via the search field. Then, look to see how you can deposit and start playing.
Games offered by True Flip Casino
When it comes to True Flip games, the selection here is robust. You can find over 1,500 titles from 36 providers. The games divide into four general sections, and these are slots, table games, live casino, and those that offer jackpot wins. You can filter all these titles by provider or category, and you can sort them by which ones are the most popular, most recently added, or set them in alphabetical order.
Before we go into explaining what you can find in the slots section, know that it features five True Flip games, which are slots developed by the platform, and exclusive to the site. These are Day & Night, Mining Factory, Startup Valley, SunStrike, and Robby the Illusionist. If you do not like them, do not worry, there other slots to choose from, 1564 titles from 30 providers, including NetEnt, Yggdrasil, Betsoft, and Playson.
The 106 RNG table games on the site come from 16 providers, such as iSoftbet, Evoplay, Amatic, Quickfire, Habanero, and more. They are your classics, blackjack, roulette, baccarat, and most of their variations. The site also has a few casino-poker variants and virtual video poker machines.
Inside the live section, you’ll find 46 games from six providers. Evolution Gaming, NetEnt Live, Pragmatic Play Live, Spinomenal, Playtech, and Ezugi are responsible for the vast offer of live-dealer action, including game show games.
Since we mention jackpot games, we should further elaborate that this refers to the 24 slots that provide massive prizes. More than half of these rewards are progressive ones, while the rest feature fixed win amounts. Yes, the jackpot catalog has Mega Moolah, and it also has other established jackpot slots such as Divine Fortune, Rise of Ra, and Book of Atem.
There is no True Flip app for any mobile device. Going by our conversation with the staff, the platform has no desire to develop either a True Flip Android app or one for iOS users. They are fully satisfied with the True Flip mobile version and all that it offers. Thus, we decided to test out its functionality via our Android phone, through Chrome.
While the desktop version is responsive, you cannot see what you get on a mobile screen by re-sizing your desktop browser window, as all the graphics do not re-size the same as on a mobile device. We can honestly say that True Flip looks tremendous on a smaller screen. Yes, the home page requires a lot of scrolling, but everything is readable and appropriately sized. The site seemed to function seamlessly on our Android phone. Navigation was easy thanks to the drop-down menu, and all the games we tested loaded swiftly. That said, as expected, a few titles are missing from the mobile version, but that’s normal.
All in all, we are more than satisfied with the version accessible via a mobile browser. Design-wise, it’s almost perfect, and we faced zero issues in terms of usability.
Deposits & Withdrawals
To fund your True Flip account, you’ll have to click on the green Deposit button on the top navigation bar or select the option from the pull-out menu. Once in the cashier tab, from the Assets category, you can pick your desired currency and click deposit.
The platform supports the use of the following cryptos:
- Bitcoin Cash
- Cardano (ADA)
For a crypto deposit to land in your casino account, it has to go through a particular number of network confirmations. The number varies depending on the crypto. They all feature specific deposit and withdrawal limits. For clarity purposes, we break things down using the table below.
|Crypto||Confirmations||Min Deposit||Min Withdrawal|
You can use fiat currencies here (EUR, CAD, AUD, NOK, DKK, PLN), but you cannot deposit in fiat (VISA, MasterCard, MuchBetter, Jeton, ecoPayz, AstroPay, Neosurf, Sticpay) with the intent of withdrawing in cryptos. True Flip is not an exchange site. It is an online casino. There are no fees here for any money transactions.
The platform complies with KYC procedures. Meaning, you will have to undergo this process before you make a withdrawal, irrespective of the amount. If you deposit more than €7,500 for a second time in the same month, you may have to go through it again. The procedure involves providing identification documentation that shows your full name and country of residence. All this happens as a way to protect against money laundering. So, know that True Flip can share client information with investigative and law enforcement agencies, governments, regulatory bodies, and financial institutions.
True Flip Casino Bonuses & Promotions
When it comes to True Flip promotions, the site starts players off with a generous three-part starter pack, as it calls it, or more accurately referred to as a three-deposit welcome bonus. Upon your first deposit of at least 0.0002 BTC, you will get a bonus that will match the amount you put into your account 150% up to 0.04 BTC, plus it will give out 50 spins on Book of Dead. Know that you’ll have to take advantage of this deal within ten days and that it comes with an x35 wagering requirement. Slots contribute 100% to fulfilling this requirement, while table games do so with only 5%, and video poker and live dealer games contribute nothing.
The Second-Wind Bonus matches your second deposit of 50% up to 0.5 BTC. It features the same deposit limit of 0.002 BTC and has a slightly lower wagering requirement of x30. The max bet you can place using this bonus is €2. The Lucky Three bonus reverts to the original wagering requirement of x35, and it will match your third deposit 75% up to 0.5 BTC. These promotional deals are available to account owners only.
The Need44 Spin bonus becomes obtainable after you’ve gone through the starter pack. For a minimum deposit of 0.002 BTC, you will get 100 Free Spins on the slot Sunstrike by TrueLab. Wins resulting from these free spins must get played 30 times over before you can make a withdrawal. The max bet utilizes a free spin is €5.
When you fully complete your Profile page, you will get access to the Citizen ID bonus of 30 Free Spins. Completing your Profile page consist of verifying your email, inputting all the account details, and completing the KYC procedure.
Different True Flip tournaments run on the site, and they feature leaderboards, deadlines, and specific prize pools. Usually, to start playing, you’ll need to complete the qualification, making several bets on a given game. Scoring points within the tournament may depend on parameters, which will differ per tournaments, so carefully go through its policy page. Parameters may include bet-to-win multipliers, bet amount multipliers, win amount multipliers, and single bet-to-win multipliers.
True Flip also utilizes Bonus Codes, and it offers investment opportunities via its True Flip token. If you’re interested in the latter, in buying these tokens, visit the respective TFL page.
Is there a True Flip VIP program? Yes. Do not get fooled by the fact that there is no mention of one on the platform. Once you click the promotions page, you’ll see a heading that says – Loyalty program. However, this page only describes the bonus offers on the site. We asked the staff if there is a VIP program that rewards high-roller play, and they told us – yes, but it’s invite-only.
The staff monitors bet activity and contacts players that fulfill their unspecified standards. If you make considerable deposits and play, a VIP manager may contact you and offer you True Flip VIP membership. If this happens, you will get access to exclusive bonuses, cashback deals, a personal account manager, and more.
Sadly, we cannot tell you what you’ll need to do to get an invite. How much you should play before this becomes a possibility. Keep your activity up, and hope that one comes your way.
True Flip Casino Customer Support
As far as True Flip support options go, this platform has it all. We begin with the True Flip live chat. You can access it by clicking the person icon in the lower right. Once you do, a window pops up, and you can ask your question. We did, and a support representative responded in less than a minute. We engaged him in a five-minute conversation on a range of topics, and he was insightful and swift in his responses.
Our next course of action was to test out the True Flip email support. We sent an email to – [email protected] containing our three-test questions. Immediately, an autogenerated reply landed in our inbox with our ticket number. A satisfactory response came many hours later. Remember that this is the support email, [email protected], is the one for general and organizational issues.
The True Flip FAQ page is a beauty, among the best we’ve ever seen. It’s home to over one hundred FAQs that divide into eight general categories. Once you select one of these eight topics, you’ll find that they further separate into multiple subcategories. If you do not like this approach of browsing for a solution, you can use the search function at the top of the page and input keywords regarding your problem.
Few crypto casinos offer phone support. However, this site is anything but ordinary. So, it does. You can reach out and establish audio True Flip contact by calling – +447441951376.
Blockchain Games N.V., the Curacao-based company that operates True Flip, does so under an Antillephone gaming license. Many consider Antillephone the worst of the four Curacao master license holders, but its licenses are popular with Bitcoin casinos due to how easily operators can attain them.
SGL STIPULUS GATE LTD, a Cyprus-based company, processes all the payment transactions on the platform. To do so properly, Blockchain Games N.V. reserves the right to modify its policies without prior notification of its users, based on an agreement between it and a corresponding financial partner.
Every True Flip partner signs a non-disclosure agreement with regards to data processing, and the platform recommends you to turn 2FA authorization on, rewarding you if you do.
Pros / Cons
- Terrific design
- Plentiful support options
- Multiple supported crypto and fiat currencies
- No provably fair games
If you are not a part of the crypto-crowd that hangs out on forums, but you do utilize cryptocurrency and are on the lookout for some gaming fun, this may be the platform for you. It features a simple to navigate interface, available in nine languages, that any newbie can get around. If you are not too familiar with cryptos, you can deposit using your credit/debit card, in fiat, and feel your way around before turning to Bitcoin, Ethereum, Tether, or other coins. The customer support here is impeccable, quickly resolving problems. The mobile version works terrific, and playing-on-the-go is an option. While we would have liked to see more promotions here, those on hand are nothing to scoff at. The game library is what sets this site apart from its competition, so if you’re into slots and live tables, consider it.