FortuneJack is one of the pioneers in the sphere, alongside Bitcasino.io. Both went live in 2014 and are still at the top of the crypto gambling mountain. Though established under the laws of Curaçao, Nexus Group Enterprises, the company that owns and operates FortuneJack, has offices in Tbilisi, Georgia. Its 65-person team is solely responsible for this gaming site, and given its robust offer, it is easy to see why. If variety is what you crave, in all departments, then this platform is for sure worth a look.
The platform features an organizational structure that is common for most popular non-crypto casinos. You have your upper navigation bar, under which there is a section for shifting promo banners, and under that are the game categories.
Registration should be simple, as you only need to provide a username, password, email, country of residence, and accept the terms and conditions. Should, because we ran into problems verifying our email address. Know that your verification link expires 20 minutes after you sign up. So, once you do, make a trip to your inbox and click it.
After you complete these steps, you can explore the site. We suggest going through your account page, learn how you can deposit funds, and look through the Miami Garage panel to get acquainted with the loyalty program.
Games offered by FortuneJack
The FortuneJack game selection is vast. We cannot get into all its aspects here. Thus, we will provide a general overview. Think of the site as a mix of one of the better regular gaming sites and a Bitcoin casino. On top of all this, it also features a sportsbook.
An important aspect you have to be aware of is that the game selection depends on your location. Many of the games have geo-restrictions and are not available for players from all regions. If you access the site from one, the game offer may appear to be 331 games from providers such as Endorphina, Betsoft, and NetGame. However, when accessing the site through a VPN, we discovered that the overall game offer is over 2,200. Providers like Yggdrasil enter the mix.
The same applies to the live section. If you see thirteen games from Pragmatic Play, know that the real offer is 63, live dealer games from XPG, Authentic, Evolution Gaming, and Bet Games TV grace the platform. You can also enjoy 46 RNG blackjack tables, 31 RNG roulette games, and 22 virtual video poker machines.
Crypto users are likely most interested in the provably fair part of the site, which is home to seven games. Five are coming from SteadyGames, Hi-Lo, Money Wheel, Diamonds, Plinko, Mines and Stairs. Orbital provides the Dice game. All are pretty simple, feature auto bet options, and they allow you to verify the randomness of each round via a provably fair tab.
FortuneJack has recently added the sports betting section for sports fans around the world. You can bet using any of the supported cryptocurrencies, however, the casino is only issuing wins in BTC for now. This really rounds off its coverage of the main forms of gambling online, all it needs now is an online poker offering. You have many different sports to bet on, with the markets ranging in size and quality depending on the popularity of the sport.
FortuneJack allows users to bet on dozens of different games like football, basketball, and other classic sports, as well as plenty of esports like Overwatch, Dota, or Starcraft. You can bet on games before they start or live, it’s your choice. You can also bet on virtual sports like Soccer or Basketball.
FortuneJack provides the most markets normally for soccer, basketball and tennis. There are dozens of different markets for the more popular sporting events to choose from, with all of the popular options on offer.
The live betting section also has a nice selection of in-play markets. You can also see a graphical representation of what is happening in that given game or event, as well as seeing the key moments in that fixture. FortuneJack’s most popular in-play sports are soccer and tennis.
For those bettors who want a break from betting on sports, there is a virtual sports offering, mainly for basketball and football that is part of the casino offering. Finally, there is a very interesting sportsbook feature at the called ‘Matchmaker’. This allows you to match up pairs of teams that are playing in separate fixtures, which means that you can match together two teams from unrelated games and pit them against each other via a sports bet. This is a feature that is not really seen elsewhere.
It’s definitely worth mentioning that FortuneJack usually features the best odds among crypto sportsbooks for 1×2 and totals soccer markets, as well as ML/totals/spreads for NFL and NBA.
Sadly, there is no FortuneJack mobile app at this time. The customer service representative we spoke to told us that they do not plan on developing one since the FortuneJack mobile version works perfectly when accessed from mobile browsers.
We grabbed our faithful Huawei P10 phone, featuring Android 9.0 OS, and popped open the site to see what it looks like through the latest version of Chrome. It is identical to what you get when you resize your desktop browser to the appropriate screen ratio. Once you do, you’ll see what you get on an Android phone. You also have to do a little swiping to get access to all the categories, as the screen does not fit them all.
A small issue appears when you click the drop-down menu in the top left. Once it unfolds, you cannot select the links in the footer, as the help option blocks them. No biggie, as you can access them through the home page. Minus a few minor design flaws, mobile-play is a quality gaming option.
Deposits & Withdrawals
While some online casinos look to provide a blend of cryptocurrencies and fiat ones, FortuneJack is an exclusively crypto casino. In the FAQ section, it says that fiat currencies are coming soon, but that idea appears dead.
At FortuneJack, you can use the following options to fund your account and make withdrawals:
- Bitcoin Cash
To use one of these, you have to add the option to your wallet management tab. There are no deposit limits, but there may be some deposit fees for specific options. Note that each currency has a specific quantity of confirmations that have to happen on the blockchain miners’ side.
The minimum withdrawal is 0.004 BTC or the equivalent in other currencies. You have to verify your account before you can make a withdrawal, there are no withdrawal fees, and the site will usually not ask players to provide additional documentation. Nevertheless, it does follow KYC procedures, so if it has any doubts about the identity of the user, it may require documentation for identity verification.
The withdrawal process is instant, but due to potential security checks, it may stretch out. Note that you have to turn over your deposit amount x2 before you can make a withdrawal. If you haven’t fulfilled this requirement, the system will automatically cancel your withdrawal request.
FortuneJack Bonuses & Promotions
The FortuneJack welcome offer consists of a package that provides matching bonuses for your first four deposits, plus free spins. Once you make your first deposit of at least 0.001 BTC or its equivalent, you are eligible for a bonus that matches your deposit 110% up to 1.5 BTC. However, to get the 250 free spins, you will have to deposit a minimum of 0.005 BTC. On your second deposit of at least 0.002 BTC, the platform rewards you with a matching bonus of 100% up to 1.5 BTC. For your third, you get a matching bonus of 100% up to 1.5 BTC. For your fourth, it is 100% up to 1.5 BTC. All of these come with an x30 wagering requirement, and you have to take advantage of them within 14 days.
As part of the welcome package, all new verified players get 25 free spins with no deposit, and they can opt not to receive the previously mentioned 1st matching bonus, but instead choose the 1st deposit 20% cashback offer. Even if you do not go for it, you can receive a monthly cashback deal of 15% if you deposit a minimum of 0.1 BTC per month. If you fancy yourself a high-roller and deposit 0.4 BTC per week, and bet it x25, you can get a 25% insurance, 25% cashback.
As part of the few FortuneJack promotions running on the site, there is also a weekly reload bonus. Once a week, you can receive a 50% deposit-matching bonus up to 3.5 BTC for a minimum deposit of 0.002 BTC. The bonus expires within seven days, has an x40 wagering requirement, and the maximum bet is 0.0014 BTC per bet.
What say we? Is there a FortuneJack VIP Program or not? Well, there’s a Miami Garage rewards program, which is the same thing. You accumulate points by making bets. Once you open your account and verify your email and mobile number, you are part of the scheme, and you start at the Scooter Tier, earning status points.
The more you bet at FortuneJack, the higher your status becomes. There are four tiers, and they are Scooter, Tesla, Lambo, and Yacht. You only earn status points by making real money bets. Bonus bets do not apply. The exchange rate goes something like this, 1 BTC Bet = 100 status points X game contribution.
As expected, different games provide different contributions to the accumulation of points. Slots are your best bet, as they contribute 100%, while table games, live and RNG, as well as the provably fair ones, contribute with 5%. Dice contributes nothing.
Miami Garage rewards monthly cashback deals and weekly reload bonuses. These depend on your tier. Scooter level members get 3% cashback, while Yacht ones get 10%. Regarding the reload bonuses. Once per week, the casino will match your deposit with a percentage depending on your tier. Those in the Scooter tier get 25% up to 0.25 BTC, while those in the Yacht tier get 40% up to 2 BTC.
FortuneJack Customer Support
When running down all the FortuneJack support options, the first thing we always go to is the live chat option. Thankfully, there is one, and the FortuneJack live chat is operational 24/7. We hit the speech icon with a smile on it in the lower right of the screen and instantly got access to a customer service representative. Answers came at a satisfactory pace, with adequate information. Thus, we have no complaints about the staff. However, the live chat window displayed issues on our desktop browser, as its solid background became transparent once we started to scroll.
The platform has a Support Center, powered by Freshdesk. There, you can find 57 FAQs spread out in twelve categories. Some answers are a few years old, though still relevant. You can use the search function above the knowledge base to locate a solution, and this option is also available in the live chat window. Know that you need a Freshdesk account to use the Support Center. Alternatively, you can sign in with your Facebook, Google, or Twitter one.
If you want to present a more detailed inquiry, you can use the FortuneJack email support and shoot them a message at – [email protected], with images and documents attached.
Like most crypto casinos that choose to attain a gaming license, FortuneJack has one from a Curacao entity, master license holder Antillephone, which gives out sub-licenses to organizations that apply for them, such as Nexus Group Enterprises. According to many, Antillephone is not the best of the four but is still a popular choice among crypto gaming sites.
The platform utilizes advanced encryption with an RSA 2048 Bits key to keep all player information secure and all communication private. The site keeps financial data on user-bound encrypted wallets, isolated from online systems and third-party interference. It also claims that it employs a proprietary technology that identifies users that make fraudulent or unlawful use of its services.
When it comes to fair play, FortuneJack guarantees it via its algorithms, as well as Random Number Generator certification. In all honesty, we could not locate any RNG certification, but you should be able to check the provably fair algorithm when you access each one of those games.
Pros / Cons
- Good reputation
- Large selection of games
- Terrific welcome package
- Nine supported cryptocurrencies
- Withdrawals may take relatively long due to "security checks"
There is probably no other online casino that provides a better balance of things that appeal to both crypto and regular online casino players. With more than six years of experience, and a game library of over two thousand games, a sportsbook, provably fair games, and a vast array of promotions, FortuneJack is no doubt a leader in the field and has put all its savvy to excellent use. There may be some super-slight interface issues with the site, and considering who the platform is targeting, the fact that this is an exclusively crypto casino is somewhat of a disappointment. Still, those things aside, it boasts 24/7 support, mobile-friendliness, it allows the use of seven cryptos, has a terrific reputation, and a massive collection of games. Did we mention the latter? Even if we did, it bears repeating. A massive collection of games.