We do not know much about PlayHub, the company behind BitKong, other than that it also operates two other crypto gambling sites in Lucky Dice and SimpleDice. That said, BitKong is their baby, as it is the oldest of the three, having launched in 2015. The support staff did not want to reveal the company’s location, so we do not know from where they operate. We do know that BitKong has a terrific reputation, allows the use of six cryptos, that the site is available in eight languages, and that it features only one unique game.
If you’ve ever rolled a digital dice on either of BitKong’s sister sites, then you are well-familiar with its design. We should say that the other two are mirror copies of BitKong, as it came first. The difference is that it uses a dull blue color palette and super-annoying jungle sounds that you have to turn off upon your first visit. BitKong looks great, right of the bat you know the design is professional and graphics are fun and appealing to look at.
Registration is simple, as all you need to do is leave your email address. After you do, the site will send a six-digit code to your inbox that you have to copy to enter BitKong.
Once you complete your sign up, you can explore your account menu, and customize your experience, or explore the bonus page. There’s nothing much else to do except play the single game.
It’s worth mentioning that BitKong was recently approved by the Crypto Gambling Foundation for it’s provably fair implementation.
Games offered by BitKong
The BitKong game offer consists of only one game. It is similar to minesweeper. The goal is to avoid the mine, or in the case of this game, not to step in poop. You play the game on a tower of four columns and nine rows. On Easy mode. Your job is to pick one of the four options per row without selecting the poop. If you are successful once, you move on to another row, then another, on your quest to reach the top.
There are five difficulty modes, Easy, Medium, Hard, Extreme, and Nightmare. The number of columns and rows change in the different modes as do your chances of making the correct choice. The prizes depend on the mode you have chosen. On the Easy level, the top prize is x10 your bet. While on the Nightmare one, there are seven rows, with one correct choice per row. The most you can win here is x11,441.
The game has a house edge of 3%, and at times, a random multiplier may appear that will boost your prize as you go up a row.
So, is there a BitKong mobile app? Yes, there is a BitKong Android app that you can install from the website. There is no BitKong iOS app at this time, and there will likely be no such app soon, but iOS users shouldn’t fret, as the mobile version works fine when accessed through a mobile browser.
Once you open the platform, you will see a notification that asks you to add it to your home screen. Then, you will see a big button near the footer that leads to the Android app. If you choose to play through your browser, you should see no issues. The game takes up your whole screen, and the gameplay feels more at home at the palm of your hand.
Everything is readable, and everything is an appropriate size. Our only minor gripe would be that the drop-down menu doesn’t take up the whole screen. Other than that, the BitKong mobile version works just fine, and if you have the BitKong app installed on your device, you’ll gain an unnoticeable difference in speed, and not much else.
Deposits & Withdrawals
BitKong crypto casino tries to appeal to crypto gamblers by allowing them to use six of the most popular cryptocurrencies. In the cashier tab, it notes that the payment options may vary depending on your location, but as far as we could tell, these are the cryptos that you can use on the platform:
BitKong allows you to exchange currencies on the site. However, you cannot deposit funds, exchange the currency, and withdraw without placing any bets.
BitKong supports Segwit and Legacy Bitcoin addresses, as well as Bitcoin lighting. To deposit, select your crypto, and the cashier panel will instantly provide you with the following information, the number of confirmations, the minimum deposit limit, and your deposit fee. For example, for Bitcoin, the minimum deposit is 0.001 BTC, and the deposit goes through after one confirmation. If you decide to deposit less than this limit, a fee of 0.0001 BTC will follow, deducted from your deposit.
When cashing out, you have to choose between a normal or a high-speed withdrawal. With the latter, the transaction will happen within five minutes, and it will cost you 50% more. So, for a Bitcoin minimum withdrawal of 0.001 BTC, you’ll get a fee of 0.0005 BTC. If you go with the normal option, you’ll wait an hour and pay a fee of 0.0001 BTC.
The fees for all methods range from 2% to 10% of your withdrawal amount. You can also view your transaction history in a separate tab, and you have buttons that lead to Coinbase and Uphold, where you can buy cryptos.
BitKong Bonuses & Promotions
On the subject of BitKong promotions, the first one up is the free Faucet. Know that the Faucet is not available for those that hide their identity. It allows players to play the game with real money before depositing. There are three Faucet tiers, and they are Standard, Happy Weekend, and Funky Hour. You can claim each rank by reaching a specific number of star credits. In the first rank, you can claim two credits every ten minutes, in the second, four credits every five minutes, and in the third, eight credits, every three minutes. You can cash out your faucet credits once you get 2,500 of them or approximately .005 BTC.
Credits are how the platform rewards players. Players get all their bonuses and rewards in credits, which they can convert into currency.
BitKong offers a Jackpot prize, where the win percentage depends on the size of your bet, from 1%, form fifty points, to 100%, from five thousand points. To win it, you must have a winning bet, where the first seven signs of its first-row hash are sevens. Your chance of winning this progressive prize is one in 268 million.
There are daily, weekly, and monthly leaderboards on the site, and if you find yourself at the top of one, you’ll win prizes. Their size depends on your standing and the prize pool for that specific period.
There are also cashback deals on offer, and we explain these below once we go into our analysis of the loyalty system. Briefly, the amount in cashback you can receive depends on your rank, and it varies between 0.1% to 0.3%. It gets calculated from every bet, in credits, and lands in your account at 00:00 GMT.
As you play, you will also earn Magic Chests, which are bonuses that award credits. For every one million points, you get a Silver chest, and inside, there can be a prize ranging between 100 and 10,0000 credits. For every 10 million points, you get a Gold Chest, inside there could be a prize ranging from 1,000 to 100,000 credits, and for every 100,000,0000 points, you get a Black Chest, which can yield between 10,000 and 1,000,0000 credits. The number of credits in each Magic Chest is random, and you can attain an unlimited number of Chests.
There’s a BitKong referral program that lets you attain a daily commission of 0.3% of every bet the person you referred makes with the site. Nevertheless, you should know that if that person has already visited the site in the past, you will get no commission.
There is no classic BitKong VIP program. What we get here is a somewhat convoluted point-collection scheme that rewards loyalty, and that is a gateway to earning credits. The platform uses points as a metric to compare user’s bets. The choice to do so is practical, given that BitKong allows multiple cryptos, using one metric is a convenient solution to follow everyone’s progress. As you collect points, you move up the five-tier loyalty system. You start as an Adventurer, with zero points, and you need one million to become a Hero. From then, you need ten million for Master, one hundred million for Legend, and a cool billion points to become the King.
Rewards depend on your ranks. Naturally, the higher your rank, the better your benefits. For instance, at the Adventurer level, the size of your cashback is 0.1%, but if you are a King, you get 0.3%.
BitKong Customer Support
Your BitKong support options are live chat, an FAQ page, and email. Par for the course, we go to the live chat window first. Note that you have to login first before using this option. Once you do, the communication window comes up, and it says that you should receive a reply within a few moments. Sadly, this was not our experience. We waited over an hour before establishing BitKong contact. When we did, it didn’t go smoothly. Most answers were copy and pasted FAQs that came slowly.
Therefore, perhaps, before attempting to reach out, you should navigate to the support page, via a link found at the bottom right of the site, above the footer. There, you’ll get to explore 22 FAQs that feature detailed explanations of some basic questions.
There is email support at – [email protected]. The platform doesn’t advertise this option, and it says that you should use it only to file a complaint or in case that you have located a vulnerability on the BitKong website.
BitKong has no gaming license. According to the staff, they operate from a country that does not require one to provide gambling services. Not a rarity in the crypto gambling sphere. Although most platforms try to attain a Curacao license to put players at ease and add to their credibility. Though these do little in terms of player’s safety, at least they let you complain to someone.
BitKong does have advanced encryption in place to protect player data, with a certificate issued by Sectigo RSA, utilizing an RSA 2048 Bits key. The site says that under regulations, it has to retain your data. Yet, it fails to mention what these laws are, from what country, and so on. It also claims to use anti-fraud methods, but again, it doesn’t mention anything specific. Thus, the terms and conditions are vague and do not provide adequate information regarding player safety.
The good news is that BitKong promotes the use of 2FA, and you can use Yubikey, Rezor, Ledger, Android Biometrics, MacBook Pro Touch ID, and any FIDO2 compatible device. What is also encouraging is that the platform has been in business for a few years now, and there have been few complaints, with the site receiving mostly positive feedback on crypto forums.
Pros / Cons
- Great Interface with amazing graphics and design
- Free Faucet
- Android App
- Six supported cryptocurrencies
- Only one game
- Slow customer support
If you are on the lookout for variety, look someplace else, as BitKong has only one simple, yet strangely engaging game. However, if you are looking to test out your luck with basic gameplay en route to massive payouts, then look no further. BitKong may win you over with its modern design, a cast of colorful characters, and easy navigation. It’s a no-fuss gaming site that is mobile-friendly, features an Android app, allows the use of multiple cryptos, and lets you easily ensure the fairness of all your bets. It lacks decent support, as well as concise explanations on how some things work, but if you look past that, you can have fun on the platform as you grab credits and enjoy the multiple perks.