SUMMARY
Big Wins is a brand-new crypto casino with a decent game selection that welcomes new players with 250 free spins.
INFO
- Established 2023
- License(s) Curacao
- Deposit Options BTC, BCH, LTC, ETH, XRP, TRX, BNB, DAI, ADA, USDT, USDC, BUSD
- Minimum Deposit $10 in crypto
- Minimum Withdrawal $20 in crypto
- Customer Support Email, Live Chat
- Languages English
- Restrictions Very long list of restricted countries
- KYC Yes
POSITIVES
- Loads of games
- Cashback VIP benefits
- Free spins with no wagering requirements
NEGATIVES
- Needs more promos
- Potential 5% transaction commission
- Extra fees and rollovers
GALLERY
Big Wins Casino Review
EastPoint Operations B.V, a company operating from Willemstad, Curacao, runs Big Wins. And like most Curacao-based gambling entities, it also has a Cyprus subsidiary named MagicPro Limited, handling its payment processing. From what we can tell, Big Wins is this company’s sole gaming brand, and according to most review hubs, this platform got up and running in 2022, but the support agent we spoke to told us they went live in February of 2023. Big Wins has a CIL license, its interface is viewable in English and Finish, and the site boasts a game catalog comprised of a few thousand titles. Big Wins is not the most bonus-rich platform, but it has a cashback VIP scheme and accepts fourteen digital coins for account balance fueling.
First Impressions
It is not that Big Wins Casino looks horrible. But in our eyes, it has somewhat of a generic template vibe. It utilizes the traditional dull blue and yellow palette paired with white/grey text. The design team has selected to keep things simple here, adding a top navigation bar with a search field, links to the main site sections, and an account drop-down menu. Therefore, navigation should be seamless here.
Registration should also be rudimentary, as all this hub asks of you to make it its member is supplying your email, adding a password, and agreeing to its terms and conditions. That is all. You do not have to verify your newly created account at Big Wins.
Once you have officially signed up with this site, you should look to claim its welcome deal by making the minimum required deposit. There are no community options here, so, sadly, you cannot interact with fellow Big Wins gamblers, sharing pieces of advice with them regarding your gaming journey on this online gambling hub.
Games offered by Big Wins Casino
What is the Big Wins game situation like? The product library here divides into casino games and live ones. In the first, five main categories get presented. These are top-played titles, big-win ones, new releases, Megaways slots, and spinners with a bonus buy option. You can also select to only view the reel-spinning games with a jackpot prize by clicking a tab at the top of the game selection layout. The spinners on this platform come from thirty-one providers, including all the sector’s top names, meaning brands like NetEnt, Betsoft, Play’n GO, Quickspin, Booming Games, Pragmatic Play, Red Tiger, and more. There is an RNG table section at Big Wins casino, and it features games from Wazdan, Spinomenal, PGsoft, Red Tiger, Play’n GO, Pragmatic Play, and Evolution. These are your usual mix of blackjack, casino poker variants, baccarat, and roulette.
Interestingly, Big Wins has a Crash tab, where you can find multiple Crash-like products, plus a few other games in the provably fair style from Betsoft, Spribe, Gamzix, and Smartsoft. In the live casino area of this site, live a wide range of live tables from Pragmatic Play Live, Ezugi, and Evolution. Also, there you can find dedicated blackjack, game show options, and top game lobbies.
Easy Access
Of course, there is no Big Wins casino app. As is usually the case in the HTML5 era, there is no need for one, as the Big Wins mobile website functions more adequately on most smartphones and tablets. We tested it out on two Android phones, and it performed more than decently on both. What you get on a smartphone screen is not identical to the responsive desktop browser version. It is better. You have a top bar with a menu button, a homepage icon, a search field, and wallet options. On the bottom of your screen, you have another homepage icon. Plus, links to the slot page, your wallet, the cashback info section, and a notification bell. Sandwiched between these two navigation bars is the website content. The game layout features a two-column setup, and based on the tests we ran, everything loaded fast here, and all the text on every page we opened was readable. So, we give the Big Wins mobile version way above a passing grade concerning playing on the go here.
Deposits & Withdrawals
The cryptos that get accepted for Big Wins deposits and withdrawals are:
- Bitcoin
- Bitcoin Cash
- Litecoin
- Ethereum
- Ripple
- Tron
- Binance Coin
- Dai
- Cardano
- Tether (ERC20)
- Tether (TRC20)
- USD Coin
- Binance USD
The minimum deposit for all of them is the equivalent of $10, and the minimum withdrawal is $20. Please know that this online casino currently has no maximum withdrawal limits. Though, if you ask to withdraw a super significant sum, they may elect to process no more than 10 BTC per week until they have settled your entire demanded amount.
On the topic of KYC, the site staff told us that no documents are usually get required to register an account with them. However, over time, meaning at some later stage, the Big Wins team may reach out to you asking that you submit some documents for identification. That can happen when they suspect fraud, money laundering, bonus abuse, or other illegal activity. The documents you will get asked to provide will be a government-issued ID, and a utility bill or bank statement, acting as proof of address, not older than three months, displaying your name, and clearly listing your residence. In some situations, Big Wins may also ask for proof of income. The verification timeframe here is between a day and two. Once the submitted documents have gotten reviewed/approved, a notification will get sent to your profile, notifying you that you now have a verified account.
Please remember that Big Wins can charge you up to 5% on withdrawals and deposits to cover its transaction costs.
Big Wins Casino Bonuses & Promotions
Essentially, the Big Wins promotions page list only two bonuses. The first is a welcome offer of 250 free spins on Reel Kingdom’s mega-smash Big Bass Splash over five days. To grab this deal, you will have to fund your account with at least 50 USDT or the equivalent in other cryptos. That will add your first set of fifty on-the-house reel rotations. You will get the additional ones in increments of fifty per day. The free spins get credited at $0.1 per rotation, and those who do not get claimed are automatically forfeited. The terrific thing about them is that they carry no wagering requirement.
The other promo on hand here is for existing players and is the Big Wins Weekends offer. It supplies one hundred spins on Nolimit City’s famous reel spinner – Mental. That happens when you reach an x500 multiplier on your favorite slot. When that occurs, you get one hundred free spins credited on Mental. You can snag this offer once per day during every weekend, and again, like the welcome one, it has no rollover attached.
VIP Program
Does this site have a loyalty program? Yes, a Big Wins casino VIP system does exist. It supplies daily cashback that can reach up to 20%. There are twenty levels to this scheme. Each one brings a higher cashback percentage by +1%. So, in the first tier of this program, you get a 1% cashback, and in the last, level twenty, 20%. You advance through these tiers via your betting activity. To reach level two, you need to wager over $5,000 here, and to attain level 20 status, getting the coveted 20% cashback, you must bet over five hundred million. Also, to maintain your level here, you will need to wager 50% of the required wagering for reaching that respective tier.
Note that the cashback provided at Big Wins crypto casino is from your losses incurred the previous day. The specified percentage of these gets returned to your balance as bonus credit at 00:01 GMT.
Big Wins Casino Customer Support
Our exploration of how you can attain customer assistance at Big Wins casino started with us hitting the 24/7 live chat window, accessible through a Support link in the top info bar on your screen, powered by the LiveChat platform. When we popped it open, it asked us if we wanted it to guide us to find a solution to our issues by selecting a help topic or if we wanted to talk to a support agent right off the bat. Naturally, we chose the latter and got in touch with a representative almost instantly. He was quick to respond and polite. We would rate our interaction with him an 8/10. Our only gripe regarding our Big Wins casino live chat experience was that for a few elementary questions, the agent we spoke to had to take time to check the information demanded. IMO, he should have known those things by heart.
We sent a message containing five questions to the Big Wins support email at support@bigwins.com and got a response within the hour. It was decent, on par with what we expected, given the live chat interaction we previously had. And know that this casino has an Okay Big Wins FAQ page, holding twenty-two questions and answers divided into four categories. Their quality is acceptable.
Security
Does Big Wins Casino have a gaming license? Yes, it has obtained one from CIL or Curaçao Interactive Licensing N.V. That is the Curacao license holder that gets talked about the least and which, in our experience, regulates the smallest number of gambling sites. They do not even have an official site, which should be super worrisome for players, as it is super difficult to contact them directly. That said, you should be able to get to them via info@curacaolicensing.com or helpdesk@curacaolicensing.com. The regulatory document on the Big Wins website states that CIL licensed this hub in April 2022 and that its regulatory approval is valid until January 2024.
Big Wins has a Cloudflare ECC CA-3 security certificate, implementing the standard TLS 1.3, AES 128_GCM, and X25519 encryption and authentication protocols. Unfortunately, you cannot set up 2FA here, and a user’s profile page has no responsible gambling measures that one can put in place. The site’s privacy policy looks about how you would think it would, and it lists this email dpo@bigwins.com if you ever need to file a data protection compliance.
The homepage footer states this site has DMCA (Digital Millennium Copyright Act). But when we clicked on the link, it opened the DMCA website, which said that this casino’s account status had gotten verified. But DMCA.com has not approved this page for protection yet.
GOSU Conclusion
Right off the bat, we will tell you that we did not like that Big Wins can charge you a 5% handling fee on deposits and withdrawals. It also irked us to read that if you have not logged into your account here, this site will hit you with an administrative fee of $5 / €5 or 5% per month, taking this sum from your account’s balance, whichever is higher. Moreover, at its discretion, Big Wins can apply an x5 rollover if it believes you are using this platform/service as a mixer. And for withdrawals, the casino says that it will require 100% wagering of your last deposit sum before approving your withdrawal request. Otherwise, it states that it can incur a 30% processing fee. We are not fans of any of these stipulations.
Yes, this site has a decent selection of games and features quality mobile compatibility. But it is not easy to advance through its VIP scheme, as the level milestones have gotten set a bit high, in our opinion. On top of this, in truth, the platform lacks other quality promotions. It is not at all competitive in the sector in this department. Thus, when looking at the Big Wins brand as a whole, we cannot go out of our way to recommend it, especially due to the payment charges you can face when playing here.
Can I bet on games at Big Wins Casino with cryptocurrencies?
Yes. Many of the games you can find at Big Wins Casino support wagers made using mainstream cryptocurrency options.
Does Big Wins Casino have a gambling license?
It does. Big Wins Casino has acquired a Curacao-issued i-gambling license.
What cryptocurrencies can I use at Big Wins Casino?
Quite a few. You can choose from BTC, BCH, LTC, ETH, XRP, TRX, BNB, DAI, ADA, USDT, USDC, and BUSD.
Is sports betting offered at Big Wins Casino?
Not. At least for the time being, Big Wins Casino – as its name suggests – is purely an online casino site.
Are the bonuses and promos at Big Wins Casino fair?
Having been through them, we’d say that they are fair. There is nothing untoward in Big Win Casino’s terms and conditions. Admittedly, though, there aren’t many promos for you to claim.
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