SUMMARY
Bets.io is a relatively new Bitcoin Casino featuring 3rd party games + in-house games and players can receive 20% cashback every day.
INFO
- Established 2021
- License(s) Curacao
- Deposit Options BTC, BCH, DOGE, ETH, LTC, USDT, XRP, etc.
- Minimum Deposit 0.0001 BTC
- Minimum Withdrawal 0.0002 BTC
- Customer Support Email, Live Chat
- Languages English, German, French, Spanish, Turkish, Arabic, Japanese
- Restrictions -
- KYC No
POSITIVES
- Vast game library
- Decent customer support
- Okay bonuses
- Supports loads of cryptocurrencies
NEGATIVES
- Multiple country restrictions
- No on-site interaction features
- No responsible gambling tools
GALLERY
Bets.io Casino Review
Curacao-based Bets Entertainment N.V. owns and operates Bets.io casino, a crypto-gambling platform launched in the summer of 2021. Licensed by Curacao Gaming, it boasts a game catalog of over three thousand products, accepts over a hundred cryptocurrencies, and its interface is viewable in seven languages, including Turkish and Japanese. There is not loads of information regarding this site and its operator online. From what we can tell, it is a reliable enough crypto casino, one housing over sixty-five hundred games.
First Impressions
We have to be frank, when we first accessed Bets.io, our initial impression of this site was that it had a clean design but that it also looked a bit too much like Bitcasino.io and a few other notable sector platforms. Bets.io incorporates a grey, white, and green color palette and is light on design elements. It has a minimalist vibe that is familiar but still works.
Creating an account at Bets.io is a pretty straightforward process. All you have to do is supply an email, enter a password, and accept the general T&C. After completing that step, Bets.io will send you a confirmation email to your inbox. Clicking it brings you one step closer to 100% account activation. You will also get asked to fill out a form with personal info on your profile page. The required data will include your date of birth, address, and telephone.
Once you become a full-fledged member, we suggest you explore the game lobby here. Though, there are a decent number of promotions here to analyze. Plus, you can check out the site’s Steemit community, its two Telegram channels, and its active Bitcointalk thread.
Games offered by Bets.io
The Bets.io game offer is extensive, and as always, we first analyzed the slots section of this site. We found that it houses 6,400 digital one-armed bandits from over fifty providers, with notable names like Betsoft, Pragmatic Play, Play’n GO, Playson, and Wazdan in the mix. There is also a jackpot category here, boasting nine hundred mega-prize titles. However, it does not list any of the sector’s premiere millionaire-makers except NetEnt’s Divine Fortune. There is also a dedicated tab on the games page that only shows the reel spinners with a bonus buy option. That is a feature for those who find base gameplay boring and wish to get into the meat of things.
The Bets.io table lobby divides into live and RNG games. From the latter group, there are thirty-seven choices. The RNG titles come mainly from Betsoft, Playson, and Wazdan. The streaming products get provided by Evolution, Swint, 7Mojo, Live Slots, Spearhead, TVBet, Vivo Gaming, Atmosfera, Pragmatic Play Live, Quickfire, Absolute Live Gaming, Playtech, Lucky Streak, and Ezugi. Overall, there are five hundred and fifty streaming picks on this site.
There is also an Other Game page here. It houses several provably fair-like titles, arcaders, lottery-style gaming products, video poker, and virtual sports betting. You can find Spribe’s Aviator or the XY series from BGaming on this page. It would have been nice to see each of these genres to get their tab. But know that if you are into these gaming categories, they are on hand here, and this is where you can find them.
The site allows you to filter the newest products that have landed in its lobby and the most-played ones. Demo-play is also an option.
Easy Access
There is no Bets.io casino mobile app. You should know that right off the bat. The representative we spoke to via the live chat did not know what to tell us when we asked if management is currently developing one or considering such a move. He told us he is not privy to such info.
Hence, we had only the Bets.io mobile version to test. As always, we popped it open on our trusted Huawei Android-powered smartphone. What we got on our mobile screen was slightly different than the responsive desktop browser version. For one, the casino opened up using its dark mode theme. Then, the text sizes differed from the ones we saw in our resized rectangle desktop browser. There were also several minor organizational discrepancies that we will not get into here.
All that aside, the Bets.io mobile platform works more than well. Though we did experience some slow load times, and some of the menu text could have been a tad larger. All in all, we were happy with the Bets mobile site. It reminded us of the Stake one. Yet, we must mention that the initial site load took a while.
Deposits & Withdrawals
You can use around one hundred cryptocurrencies for depositing and Bets.io withdrawals. Of course, we cannot list all of them. The minimum deposits for some of the more popular digital coins here are 0.0001 BTC, 0.01 ETH, 0.001 BCH, 1 DOGE, 0.01 LTC, 0.001 XRP, 5 USDT, and 10 TRX. The withdrawal minimum and maximum limits for these are 0.0002 BTC – 1.0000 BTC, 0.0020 BCH – 167.0000 BCH, 0.0130 ETH – 13.3000 ETH, 0.0130 LTC – 308.0000 LTC, 2.0000 DOGE – 250000.0000 DOGE, 6.00 USDT – 20,000.00 USDT, 5.0000 XRP – 40000.0000 XRP, 20.0000 TRX – 334000.0000 TRX.
You can buy cryptos without leaving this casino through MoonPay and check out a history of your transactions at Bet.io. Know that if you deposit a sum less than the listed minimum. You will irrevocably lose your funds. And if you happen to win more than 40,000 USDT, Bets.io online casino reserves the right to divide your reward into monthly installments with a maximum cap of 40,000 USDT.
Bets.io enforces a decent anti-fraud policy and employs various tools to prevent nefarious activities from going down on this platform. Hence, any money you deposit into Bets.io must get used exclusively for gambling. So, the site asks that all users wager their deposit at least once, meaning before they can withdraw any funds associated with a deposit, they must place bets totaling an amount equal to or greater than the original deposit. Here’s an example to illustrate this process. Let’s say you deposit 100 USDT here. To be able to request a withdrawal, you will need to place wagers with a total value of 100 USDT or more.
Bets.io Bonuses & Promotions
The bonuses at Bets.io are ever-changing and many connect to the Bets.io loyalty club. At writing, some of the listed offers included:
The Weekend Reload Bonus. If you’ve already made a deposit, you can now claim a 75% match up to 0.5 BTC paired with 120 free spins. To grab this deal, enter the code LUCKYBET before making your deposit. The minimum sum required is BTC 0.002 or its equivalent in other cryptos. Remember to fulfill the wagering requirement by placing bets totaling 40 or 30 times the bonus amount received for the deposit bonus and winnings from free spins. Free spins will get credited to your account over three days, and this reload bonus expires in seven days. Different games contribute differently to completing their rollovers, with only slots contributing 100% and the rest of the titles here doing so with 5%.
Naturally, the Weekend Reload Bonus is a promo for existing players. Those new to this site can grab a First Deposit Bonus that will double the amount you initially fund your platform balance with, plus give you one hundred free spins in the popular Gamebeat game – Buffalo Dale: Grand Ways. To claim the bonus, enter the code BETSFTD when making your first deposit here of at least 0.001 BTC. The offer supplies a maximum amount of up to BTC 1. Remember to fulfill the wagering requirement by placing bets totaling 40 times the funds received for the deposit bonus and free spin winnings. Enjoy your on-the-house spins which get credited at a rate of 20 to 25 per day. The identical contribution rates as with the Weekend Reload apply here, but this bonus is valid for two weeks and must get snagged a month within registration.
Please note there are maximum bet limits while wagering and different game contributions to the bonus wagering requirement. The bonus is valid for only 14 days after a deposit gets made. And it must get claimed within 30 days of registration.
Mystery Boxes are another allure of Bets.io. They are special surprises for players who reach new on-site levels. These magical boxes appear when you earn enough points. Inside them, you can find casino cash or free spins. The higher your level, the better the rewards you will get. Note there are wagering requirements for the cash prizes and free spins, and general max bet limits apply. The more spins you get, the lower the rollover is for this deal, while for cash, it is static at x3. The most complimentary reel rotations via boxes you can get are fifty. The highest attainable amount through them is 500 USDT.
The more you deposit on this website, the more rebate you will get, with up to 20% cashback credited daily here. The cashback sums get based on the amount you deposited the previous day, ranging from 5% to 20%, depending on specific deposit thresholds. You’ll receive your cashback at 01:00 AM. It cannot exceed 20% of your total deposits, and there’s a maximum daily cashback limit of 10,000 UTSDT or its equivalent. You’ll need to wager your cashback amount three times before you can withdraw any winnings.
Aside from these promotions, you also get daily races, third-party tournaments, a spin-and-win promo, and multiple other welcome perks at Bets.io crypto casino.
VIP Program
At Bets.io, the more you play, the more loyalty points you earn. Thus, when you reach the higher levels of this loyalty program, you unlock better bonuses. How does it work?
It’s as easy as 1, 2, 3. First, make deposits and enjoy playing games on the site with real money. Your real money bets contribute to your progress. Second, you’ll earn loyalty points for wagers you make. Naturally, the more you bet, the more points you accumulate. Finally, as you snag more LP, you level up and unlock new loyalty levels. And as you climb higher, your bonuses become even more rewarding.
When you sign up at Bets.io, you automatically get enrolled in the site’s Bets.io Loyalty System. There are ten statuses to achieve, and you need a specific number of loyalty points to reach each. Your points get automatically credited at a rate of one loyalty point given for every 50 USDT total bet amount. Also, the Loyalty System may have seasons with different prizes, and the previous season’s loyalty points will expire when a new season starts. In its first level, you’ll receive 20% cashback, a 30% reload bonus, and 30 free spins. At the highest level, level 10, you’ll enjoy 20% cashback, a 75% reload bonus, 120 free spins, a mystery box worth up to 500 USDT, plus a secret promo.
Bets.io Customer Support
Per our standard procedure, we first explored the Bets.io support options by testing the Bets.io live chat. You can reach a Bets.io customer representative via the green speech icon in the lower right corner of your screen. When you open this window, you get asked to supply your email address as a required step before submitting your question. We followed through and got in touch with the site’s staff instantly. We spoke to a staff member named Markus, and he was most informative and swift to reply. He was also very well-mannered.
We assume the same team operates the email support here, as we sent a message to support@bets.io and got a reply within seven minutes. Its advertised response time is ten minutes. Thus, we have to say that this is likely accurate based on our experience. Our inquiry consisted of five general questions. They all got answered at a satisfactory level.
Bets.io crypto casino also has a help page, accessible via a link in the site’s footer. It features five categories. They are General, Account, Withdrawal, Deposit, and Conversion. Though, none of these contain loads of information. They only feature the bare essentials.
Security
Bets.io casino operates under a gaming license given by Curacao master license holder Gaming Curacao (N.V. #364/JAZ). We always make a point to clarify that Gaming Curacao is likely the second-best Curacao regulator behind eGaming Curacao. They have a proven track record of taking player complaints seriously. That, sadly, cannot get said for Antillephone, which oversees most crypto gaming websites.
Bets.io implements advanced encryption with an ECC (256 Bits) key. It has a security certificate issued by Google Trust Services. Thus, no one should feel threatened about sharing information with this operator because it uses industry-standard data ciphering technology.
We found the Bets.io Privacy Policy page a bit more extensive than what we usually see at other online casinos. After carefully going through it, we can conclude that it does not contain anything out of the ordinary. It mentions that this platform employs a Data Protection Officer and collects correspondence, account transaction history, and website login details. It also outlines that this site complies with the legal responsibilities stemming from following anti-money laundering (AML) measures/laws and ones regarding combating the financing of terrorism (CFT).
You can set up 2FA on your profile page, where you can also look at your login activity. But, no responsible gambling functions are available.
GOSU Conclusion
Game content and design-wise, this is more than a decent platform. We would go so much as to say that it is above average. On the promotional side, it offers multiple enticing deals and has a developed loyalty system which we are sure many will find attractive. We will not criticize Bets.io for not having a free faucet or chat rain, as those promos are slowly becoming a thing of the past. Most operators nowadays are primarily focusing on their VIP schemes.
We were disappointed to find a few online complaints about the withdrawal process here. We also did not like that the KYC terms are not defined in detail anywhere. We only saw a few mentions of identity verification in the general T&C that stated that this platform would ask you for regular documents, a copy of a photo ID, a bank statement, and a utility bill when it feels like it.
Still, we can honestly say that we did not face any sizeable issues when we used this site and tested it out for real money play. So, things looked good from our end, but we will reserve judgment on giving Bets.io a stellar grade, as we think it can improve in several departments before it can compete with the industry leaders. The Bets.io management should consider adding a sportsbook section. It seems like everyone has one these days. And we should point out that this platform runs regular lottery draws, so you may want to explore that if you choose to make Bets.io your home.
Can I bet on games at Bets.io Casino with cryptocurrencies?
Yes. In fact, the games featured at Bets.io require crypto stakes, with Bitcoin and Ethereum-based wagers the most common at the casino.
Does Bets.io Casino have a gambling license?
Naturally. Like most trusted crypto casinos, Bets.io operates legally under a Curacao-issued gambling license.
What cryptocurrencies can I use at Bets.io Casino?
The primary cryptocurrencies accepted at Bets.io include BCH, BTC, DOGE, ETH, LTC, USDT and XRP, although new ones are being added all the time.
Is sports betting offered at Bets.io Casino?
Yes, sports betting is now supported at Bets.io.
Are the bonuses and promos at Bets.io Casino fair?
We found the T&Cs attached to most of the bonuses at Bets.io to be fair. You’re looking at playthrough rates of 30x to 40x, which isn’t abnormal for any online gambling site.
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3 thoughts on “Bets.io”
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On May 1st, 2023, I requested the permanent closure of my account due to serious concerns about the fairness of your slot games. At 12:40 AM (UK time), you confirmed the account closure, but upon further investigation, I discovered that you had placed it under a 6-month cooling-off period without my consent. This act is not in accordance with the principles of transparency and fairness required by UK law and international standards.
Subsequently, I received numerous predatory email marketing messages from you and Bets.io, despite my explicit request to cease all communication on numerous occasions after I asked for an account closure. Over the course of my account closure, I received more than 20 marketing emails. Such actions are in direct violation of international regulations and UK laws, which prohibit targeting individuals with gambling problems and using predatory marketing to entice players.
Furthermore, on May 18th, Bets.io and you made a promise of significant winnings in its marketing email communication, a practice widely regarded as predatory and deceptive within the gambling industry. This type of marketing is unacceptable under both UK and international law.
My concerns are further compounded by the fact that Bets.io allowed me to continue playing on the platform even when you were aware of my gambling problem. This constitutes a severe breach of responsible gambling standards, as it is against the law to encourage individuals with gambling issues to continue playing.
Moreover, I discovered that Bets.io permitted me to access and play from the UK, despite the fact that your platform lacks the necessary licensing to offer online casino services to UK customers. Furthermore, you advised me to use VPNs, incognito mode, and other methods to bypass IP address detection intentionally. This behaviour not only violates UK law but also raises concerns about the legitimacy of your operation.
The actions of this website should be strongly condemned and pursued legally. They claim to be licensed by the Curacao Government, but I have received confirmation via email from Curaçao eGaming (“CEG”) stating that they are not licensed under a CEG-licensed operator (the “Operator”). It’s important to note that they were not licensed at the time of my sign-up, and Bets Entertainment N.V. remains unlicensed. You can verify their unlicensed status through the Curaçao eGaming Authenticity Check website and see the restricted countries on the list deems as illegal gambling in UK, US and other countries.
Furthermore, it is concerning that this casino unlawfully accepts customers from restricted countries and actively encourages the use of VPNs to mask IP addresses for playing on their platform. They also knowingly allow customers with gambling issues to continue playing on their site, even after being made aware of the issue. This is exacerbated by their predatory spam marketing tactics, which entice continued play despite requests for account closure.
I want to underscore that I have collected substantial evidence, including transcripts and activity records, of these illegal practices. I have already informed them of my position, and I am prepared to pursue legal action and prosecution if they do not promptly address and rectify this matter.
In the interest of your own well-being, I strongly advise against engaging with this site in any way.
Hello,
first of all, I am sorry to hear about your negative experience with Bets.io.
We are confused though with you referring to us like we were Bets.io, which is not the case.
Have you been in touch with them or have they been ignoring your emails?
They have been prolonging the process and providing me with generic responses. I possess all the evidence of their violations, including the statement from the gaming license provider in Curacao confirming that they are not licensed. As a UK resident, their allowance of play in any capacity is a breach of their duty of care. If they were indeed licensed, they conveyed a false impression of being licensed, which constitutes a serious offence. Furthermore, their marketing practices are highly predatory. I have meticulously documented a timeline of events, but they persist in refusing to acknowledge their violations. It appears that they are indifferent unless the matter is escalated to an organisation or regulatory body that can take disciplinary action against them. My efforts are to raise awareness so that others do not fall victim Bets.io via social and where their web presence is. It’s crucial that the information presented here is factually correct on sites like yours to avoid misleading readers. Based on my own personal experience as a player from the UK, I can attest to the concerning practices of this site and I will not stop until they resolved.