24K Casino offers players a very big variety of casino games and has a 150% crypto deposit bonus in place.
- Established 2019
- Licence(s) Curacao
- Deposit Options BTC, LTC, ETH, FIAT
- Minimum Deposit €10 equivalent in crypto
- Minimum Withdrawal €10 equivalent in crypto
- Customer Support E-Mail, Bitcointalk
- Languages English, German, Spanish, Suomi, Portuguese, etc.
- Restrictions USA, UK, Canada, Spain, France, Italy
- Vast game catalog
- Great point-collecting program
- Massive video poker section
- Mobile-friendly design
- No Live Chat Support
- No provably fair games
SG International N.V owns and operates 24K Casino. The company, based out of Curacao, is behind a few other online gaming sites, including the famous Webby Slot Casino, and ZevCasino. It launched 24K Casino in 2019, and the platform has slowly been gaining traction, as it has gone through slight modification in its short existence. Its vast catalog of games is what sets it apart from competitors. As well as the option to use both fiat and cryptocurrencies for deposits and withdrawals.
The site uses a more-or-less standard organizational pattern, one that’s super-typical for online casinos. However, its poor choice of colors that clash, and fonts that are inappropriate in size and thickness, left a sour taste in our mouth.
Players should open a new account within a minute. They can also enter promo codes here if they have one. However, for withdrawals, the timeframe will be longer, as they’ll need to get through the KYC process, a standard procedure for any-money laundering and anti-fraud purposes.
Once a player has an account, he should immediately open his profile page, and go to the Offers tab, under the Bonuses category to see what’s available to him. Overall, the first impression was decent, thanks to easy navigation, though the aesthetics weren’t to our taste.
Games offered by 24K Casino
We attempted to go through all the 24K Casino games that you can enjoy on the platform. About five minutes in, and clicking the load more games button too many times, we stopped counting all the slots on the site. Going by some official numbers and some internet scans, we came up with 2,200 24K Casino slots. The total likely includes other RNG games that aren’t slots. Nevertheless, the number of slots is in the hundreds, probably close to 2,000, from 18 providers such as NetEnt, Microgaming, Betsoft, and many more.
The other numbers say that there are 198 table games on the platform, 59 live-dealer games, 69 scratch cards games, you can bet on 28 virtual sports games, play 155 video poker machines, and four multiplayer games.
The live casino section has games from eight different providers, a rarity in the sector. Evolution Gaming, NetEnt Live, Ezugi, LuckyStreak, and others all have products featured.
We especially were fond of the virtual sports segment on the site where you can bet on all kinds of simulated sports, like dog racing, horse racing, table tennis, football, rugby, and a few more.
There are no jackpot slots on the site, and you can go through twelve BigTime Gaming’s Bitcoin slot machines.
There is no 24K Casino mobile app. No dedicated software for any type of phone, meaning no 24K Casino app for both Android or iOS phones. That said, the mobile version works fine, great even. We prefer it to the desktop one. It is more or less a slimmed down variation of that one. Nonetheless, the organizational structure on a mobile phone seems more practical.
We expect that not all the games will make their way onto the mobile version, and while this is true for this platform as well, we noticed that majority of the games are present in the 24K Casino mobile version. However, we couldn’t find the multiplayer games when we access the site through our Android phone. Four virtual sports games were also absent, as was one live game, and a few slots.
The left-side drop-down menu is functional, but it would be useful if you could fold the drop-down categories, instead of having to scroll up to close them. The text at the bottom of the page is unreadable, and some of the informational text is also too large and throws off the visual balance on a mobile screen.
Deposits & Withdrawals
24K Casino allows the use of multiple fiat and cryptocurrencies, as well as many payment methods. Not all the payment options on hand are available for users from all regions. However, when it comes to cryptos, players from everywhere can use the following:
There are no specific limits for cryptocurrencies. The site maintains a policy that the minimum 24K Casino withdrawal and deposit limits are both €10, or the equivalent in any currencies that the site accepts. Nevertheless, the max withdrawal limit, for both Bitcoin and Litecoin, is €10,000, while for Ethereum, it is €3,000. The site processes all payout requests in the order of the queue within 72 hours if the requested amount does not exceed €1,000. In case the withdrawal amount exceeds €1,000, the process may take up to seven days. There is no commission for withdrawals, but there may be a commission for a deposit, depending only on the user’s payment method.
24K Casino Bonuses & Promotions
As far as 24K Casino promotions go, the king of them all, is the massive 24K Casino welcome bonus. It’s an offer that matches your first four deposits up to €/$2,000. The site matches your first deposit 100% up to €/$300, plus it provides an additional 50 free spins on the slot Book of Dead. On your second deposit, you’ll see the site match your funds 50% up to €/$300, plus it will give you 50 free spins on the slot Chilli Pop. 24K Casino will match your third deposit 40% up to €/$400, and your fourth one 25% up to €/$1,250.
The site also features a bunch of other promotions, though there are no detailed explanations for these. Their terms are general and scarce. The site lists a Monday Bonus that provides a matching bonus of 50% up to €/$300, or your currency equivalent. It has an x45 wagering requirement and is valid for seven days. There’s also an offer that provides 50 free spins on the slot Take the Bank. To be eligible, you’ll need a minimum deposit of €/$20. It is valid for ten days.
You can also take advantage of the offer of 75 free spins on Temple Stacks, one you get access to any time you deposit €/$50 or more. It expires in three days.
These slot-specific promotions may come and go on the platform.
If you plan on playing here using cryptos, there’s an exclusive crypto bonus that matches 150% of every deposit of €/$20 or more made via Bitcoin, Litecoin, or Ethereum. There’s no max cash out, it comes with an x45 wagering requirement, and it’s valid for seven days.
Slots contribute 100% towards any wagering requirement. Other games contribute 0%.
So, is there a 24K Casino VIP program, a loyalty scheme of any sort? Well, there’s a seven-level point-collection program. The more you play, the more points you earn. As you pile on more points, you move from one level to another to claim better rewards in the site’s store. Gold nuggets represent the levels, the bigger the nugget, the higher the level, the better the rewards become.
Every bet you make in euros (or equivalent currency) equals one point in the program. You start at the 9K level with 500 experience points, and you need 500,000 to get to the last level 24K King of Gold. Every time you level up by gaining the number of experienced points required, you get access to better loyalty rewards, and you get a secret bonus.
Bonuses range from free spins, lowered wagering, high-value free spins, and so on. As you move up to the top loyalty levels, prizes may include vacations, cash, cars, and other enticing rewards.
24K Casino Customer Support
We were left confused about the 24K Casino support options. It says in the FAQ page that there is a 24K Casino live chat option that’s typically online during working hours CET. However, we accessed the site during these hours and found no live support. There is a Contact button that hovers at the bottom of the page. Once we clicked it, it turned out to be a contact form. Not a live chat window. We sent a message through it to test it out. Hours passed with no reply.
There’s also the traditional email option, as well as phone support as a way to establish 24K Casino contact. Something that we see less and less of as time passes. The website has a robust FAQ section that divides into eight categories and has a total of 40 FAQs. That number may not seem impressive, but it covers a lot of the main issues found at online gambling sites in adequate detail. So, we’re happy with it.
The site operates under an Antillephone license, one of the four Master License holders in Curacao. Rarely are crypto sites regulated from a non-Curacao organization. So, this is par for the course from most crypto sites. Nothing too surprising. It adds a sense of reliability. However, in practice, it’s doubtful how helpful this entity would be, as it asks you to try to resolve the complaint with the Operator before contacting them.
Know that all the funds you deposit with 24k Casino are kept in a separate bank account, detached from the Operator. The site uses advanced SSL encryption to protect user data (an ECC 246-bit key) and implements a KYC requirement to protect you, and itself from fraud. The site keeps all the documents sent over for account verification in a secure environment, protected. Many precautionary practices are in place to maintain high-levels of security, from IP checks to multi-level authorization for agents to be able to access this data.
Let us tally everything up and render a verdict. We have to say that the main reason to play on this platform is that it boasts more than two thousand games. Not just any type of games, but a mixture of slots from leading game providers like NetEnt and Microgaming, to live dealer action from Ezugi and Evolution Gaming. There’s also a collection of high-limit table games that high-rollers may enjoy, and there’s a generous welcome bonus for new players. The lack of a live chat option is a torn in the platform’s side, as are some design choices. Still, you can demo all the games, you can access the site in six languages, and you can use three cryptocurrencies. 24K Casino may not be the top crypto gaming site around, but it provides a decent mixture for players of both sides of the aisle. Those that use cryptos, and those that still live in a world of fiat currencies and e-wallets.